Resolved on October 31, 2026, affecting Public network and Public network (Public network — LUX1).
Today at 09:44 (UTC) we detected public network issues in the listed location. Customers could observe RTT deviations and packet loss on this direction. Our engineering team resolved the issue with network connectivity at 09:46 (UTC). If you are still affected by the issues, please send your diagnostic data with the following information: 1. Your current source IP address. 2. Your destination IP address. 3. Output of the traceroute / ping / mtr utility from the location where there are delays to your server. Read more information here: https://www.servers.com/knowledge/linux-administration/how-to-provide-the-technical-support-team-with-network-diagnostic-results All systems are operating normally now. If you have any questions, please submit a request to our support team. We apologize for any inconvenience.
Affected components
Update timeline
- resolved Oct 31, 2026, 10:41 AM UTC
Today at 09:44 (UTC) we detected public network issues in the listed location. Customers could observe RTT deviations and packet loss on this direction. Our engineering team resolved the issue with network connectivity at 09:46 (UTC). If you are still affected by the issues, please send your diagnostic data with the following information: 1. Your current source IP address. 2. Your destination IP address. 3. Output of the traceroute / ping / mtr utility from the location where there are delays to your server. Read more information here: https://www.servers.com/knowledge/linux-administration/how-to-provide-the-technical-support-team-with-network-diagnostic-results All systems are operating normally now. If you have any questions, please submit a request to our support team. We apologize for any inconvenience.
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