Servers.com experienced a critical incident on August 26, 2026 affecting Power system and Cooling system (LON1), lasting 1h 6m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 26, 2026, 07:54 AM UTC
Today at 07:32 (UTC), the data center detected an issue with one of the transformers in the listed location. There is currently no impact on your servers. The power system remains operational. However, power redundancy has been reduced. Data center engineers are investigating the issue. We will provide an update as soon as we get more information. Back to current status Status History Subscribe to receive status updates via RSS RSS Feed Close Subscribe to receive status updates in Slack Slack channel ID Find the channel ID: Select the channel in your Slack workspace. The channel ID is displayed in the browser URL. Example: https://app.slack.com/client/T04SJBK1C/ C03SKGJ1P Email address Close Manage Subscription Manage Existing Subscription Create New Subscription Servers.com by Nexcess | Privacy | Legal
- investigating Aug 26, 2026, 07:54 AM UTC
Today at 07:32 (UTC), the data center detected an issue with one of the transformers in the listed location. There is currently no impact on your servers. The power system remains operational. However, power redundancy has been reduced. Data center engineers are investigating the issue. We will provide an update as soon as we get more information.
- resolved Aug 26, 2026, 09:01 AM UTC
All systems are operating normally now. If you have any questions, please submit a request to our support team. We apologize for any inconvenience.