Servers.com Outage History
Servers.com is up right nowPingoru has recorded 45 incidents for Servers.com: 45 in the last 12 months and 23 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 0 | 0 of 720 (0%) |
| May 2026 | 4 | 20 of 744 (3%) |
| June 2026 | 10 | 193 of 720 (27%) |
| July 2026 | 7 | 452 of 744 (61%) |
| August 2026 | 8 | 97 of 744 (13%) |
| September 2026 | 8 | 14 of 720 (2%) |
| October 2026 | 7 | 67 of 744 (9%) |
| November 2026 | 1 | 0 of 70 (0%) |
Incidents, newest first
Minor July 27, 2026 Management network issues 13h 43m Portal - portal.servers.com, Portal - portal.servers.com (Portal - portal.servers.com — LON1), Public API, Public API (Public API — LON1) and 2 more
Started Jul 27, 2026, 05:51 AM UTC· resolved Jul 27, 2026, 07:35 PM UTC
- investigating Jul 27, 2026, 05:51 AM UTC
We have detected issues with the management network equipment in the listed location. All customers servers are available via the public and private networks, but there may be issues with managing servers via portal.servers.com, as well as accessing iDRACs and VNC consoles. Currently, our engineers are diagnosing the source of the issue. We will update the status as soon as we get more information.
- resolved Jul 27, 2026, 07:35 PM UTC
The operation of the management network equipment has been restored. Server management via portal.servers.com and access to iDRACs and VNC consoles work properly. If you have any questions, please submit a request to our support team or contact us via chat on Servers.com website. We apologize for any inconvenience.
Minor July 22, 2026 Network connectivity issues 1d 17h Global Private Network, Global Private Network (Global Private Network — HKG1)
Started Jul 22, 2026, 11:36 AM UTC· resolved Jul 24, 2026, 05:16 AM UTC
- investigating Jul 22, 2026, 11:36 AM UTC
Today at 11:20 (UTC) we detected network issues between the listed location and our others locations. Customers may observe RTT deviations and partial packet loss on this direction. Our engineers are carrying out diagnostics and emergency maintenance works.
- monitoring Jul 22, 2026, 12:02 PM UTC
The negative impact on our network has been mitigated. We need some time to make sure that all segments of our network are working properly.
- resolved Jul 22, 2026, 12:31 PM UTC
Our engineering team has resolved the issue with network connectivity. All systems are operating normally now. If you have any questions, please submit a request to our support team or contact us via chat on Servers.com website. We apologize for any inconvenience.
Minor July 18, 2026 Network connectivity issues 14h 3m Global Private Network, Global Private Network (Global Private Network — HKG1)
Started Jul 18, 2026, 12:56 PM UTC· resolved Jul 19, 2026, 03:00 AM UTC
- investigating Jul 18, 2026, 12:56 PM UTC
We have detected private network issues between the listed location and our others locations. Customers may observe RTT deviations and packet loss on this direction. Our engineers are carrying out diagnostics and emergency maintenance works. To help us figure out the sources of the issue, send your diagnostic data with the following information: 1. Your current source IP address. 2. Your destination IP address. 3. Output of the traceroute / ping / mtr utility from the location where there are delays to your server. Read more information here: https://www.servers.com/knowledge/linux-administration/how-to-provide-the-technical-support-team-with-network-diagnostic-results We will update the status as soon as we get any new information.
- resolved Jul 19, 2026, 03:00 AM UTC
Our engineering team has resolved the issue with network connectivity. All systems are operating normally now. If you have any questions, please submit a request to our support team or contact us via chat on Servers.com website. We apologize for any inconvenience.
Minor July 15, 2026 Network connectivity issues 1d 7h Global Private Network, Global Private Network (Global Private Network — HKG1)
Started Jul 15, 2026, 12:37 PM UTC· resolved Jul 16, 2026, 07:50 PM UTC
- investigating Jul 15, 2026, 12:37 PM UTC
Today at 11:57 (UTC) we detected network issues between the listed location and our others locations. Customers may observe RTT deviations and partial packet loss on this direction. Our engineers are carrying out diagnostics and emergency maintenance works. To help us figure out the sources of the issue, send your diagnostic data with the following information: 1. Your current source IP address. 2. Your destination IP address. 3. Output of the traceroute / ping / mtr utility from the location where there are delays to your server. Read more information here: https://www.servers.com/knowledge/linux-administration/how-to-provide-the-technical-support-team-with-network-diagnostic-results We will update the status as soon as we get any new information.
- resolved Jul 16, 2026, 07:50 PM UTC
All systems are operating normally now. If you have any questions, please submit a request to our support team or contact us via chat on Servers.com website. We apologize for any inconvenience.
Major July 3, 2026 Servers.com website is temporarily unavailable 1h 1m Servers.com website, Servers.com website (Servers.com website — Global)
Started Jul 03, 2026, 05:44 AM UTC· resolved Jul 03, 2026, 06:45 AM UTC
- investigating Jul 03, 2026, 05:44 AM UTC
Our website is temporarily unavailable. Our engineers are working to bring it back to normal operation.
- resolved Jul 03, 2026, 06:45 AM UTC
We have resolved the issue affecting our website. Thank you for bearing with us while we got a fix in place, and accept our sincere apologies again for the interruption.
Minor July 3, 2026 Servers.com website is temporarily unavailable 26m Servers.com website, Servers.com website (Servers.com website — Global)
Started Jul 03, 2026, 04:23 AM UTC· resolved Jul 03, 2026, 04:50 AM UTC
- investigating Jul 03, 2026, 04:23 AM UTC
Our website is temporarily unavailable. Our engineers are working to bring it back to normal operation.
- resolved Jul 03, 2026, 04:50 AM UTC
We have resolved the issue affecting our website. Thank you for bearing with us while we got a fix in place, and accept our sincere apologies again for the interruption.
Critical June 29, 2026 Network core router issues 13d 12h Public network, Public network (Public network — MIA1)
Started Jun 29, 2026, 09:45 PM UTC· resolved Jul 13, 2026, 09:50 AM UTC
- investigating Jun 29, 2026, 09:45 PM UTC
We have detected a failure at one of the public network core routers. All customer servers are available via the public and private network, but redundancy has been temporarily lost at some segments of our network. Our engineers are carrying out diagnostics and emergency recovery works. We don't expect any downtime. We will update the status as soon as we get any new information.
- investigating Jul 09, 2026, 08:44 PM UTC
During recovery works, we have detected a failure at the network core router in the listed location at 19:44 (UTC) . Customers could have observe RTT deviations and packet loss on this direction. At 19:53 (UTC), our engineers have fixed the issue. All customer servers are available via the public and private network, but redundancy has been temporarily lost at some segments of our network. We will update the status as soon as we get any new information.
- investigating Jul 10, 2026, 01:26 PM UTC
During recovery works, we have detected a failure at the network core router in the listed location at 15:09 (UTC) . Customers could have observe packet loss on this direction. At 15:36 (UTC), our engineers have fixed the issue. All customer servers are available via the public and private network, but redundancy has been temporarily lost at some segments of our network. We will update the status as soon as we get any new information.
- investigating Jul 10, 2026, 01:50 PM UTC
During recovery works, we have detected a failure at the network core router in the listed location at 13:31 (UTC) . Customers could have observe packet loss on this direction. At 13:32 (UTC), our engineers have fixed the issue. All customer servers are available via the public and private network, but redundancy has been temporarily lost at some segments of our network. We will update the status as soon as we get any new information.
- resolved Jul 13, 2026, 09:50 AM UTC
The public network core router is operating normally and network redundancy has been restored. If you have any questions, please submit a request to our support team or contact us via chat on Servers.com website. We apologize for any inconvenience.
Minor June 28, 2026 Cooling issues in our datacenter 4h 51m Cooling system, Cooling system (Cooling system — AMS1), Cooling system (Cooling system — AMS3)
Started Jun 28, 2026, 02:14 AM UTC· resolved Jun 28, 2026, 07:06 AM UTC
- identified Jun 28, 2026, 02:14 AM UTC
We have registered an issue with the cooling system in the listed locations. Customers may observe alerts about overheating in the iDRAC of the servers. Currently, our engineers are diagnosing the source of the issue. We will update the status as soon as we get more information.
- monitoring Jun 28, 2026, 05:33 AM UTC
Normal operation of the cooling system is restored. Currently, we are waiting for data center engineers to finish the recovery works. We are monitoring the situation to make sure that all services are working properly. We will update the status as soon as we get more information.
- resolved Jun 28, 2026, 07:06 AM UTC
Data center engineers have finished the recovery works. All systems are operating normally now. If you have any questions, please submit a request to our support team or contact us via chat on Servers.com website. We apologize for any inconvenience.
Minor June 26, 2026 Cooling issues in our datacenter 6h 16m Cooling system, Cooling system (Cooling system — AMS2), Cooling system (Cooling system — AMS4), Cooling system (Cooling system — AMS5) and 1 more
Started Jun 26, 2026, 11:46 AM UTC· resolved Jun 26, 2026, 06:03 PM UTC
- investigating Jun 26, 2026, 11:46 AM UTC
We have registered an issue with the cooling system in the listed locations. Customers may observe alerts about overheating in the iDRAC of the servers. Currently, our engineers are diagnosing the source of the issue. We will update the status as soon as we get more information.
- resolved Jun 26, 2026, 06:03 PM UTC
The data center engineers restored cooling capacity and stabilized environmental conditions. Cooling redundancy is operating normally, and temperature within the data hall remains stable. If you have any questions, please submit a request to our support team or contact us via chat on Servers.com website. We apologize for any inconvenience.
Critical June 24, 2026 Cooling issues in our datacenter 8d 18h Cooling system, Cooling system (Cooling system — LON1)
Started Jun 24, 2026, 01:19 AM UTC· resolved Jul 02, 2026, 07:58 PM UTC
- investigating Jun 24, 2026, 01:19 AM UTC
We have registered an issue with the cooling system in the affected location. The temperature in the data center remains within the normal range. Currently, data center engineers are diagnosing the source of the issue. We will update the status as soon as we get more information.
- monitoring Jun 24, 2026, 02:52 AM UTC
Data center engineers have finished the recovery works. We need some time to make sure that all services are working properly.
- resolved Jul 02, 2026, 07:58 PM UTC
All systems are operating normally now. If you have any questions, please submit a request to our support team or contact us via chat on Servers.com website. We apologize for any inconvenience.
Minor June 23, 2026 Power issues in our datacenter 2h 9m Power system, Power system (Power system — MIA1)
Started Jun 23, 2026, 10:08 PM UTC· resolved Jun 24, 2026, 12:18 AM UTC
- investigating Jun 23, 2026, 10:08 PM UTC
The datacenter has detected a power feed issue in the listed location. The equipment in the racks has been transferred to generator power. Currently, datacenter engineers are diagnosing the source of the issue. We will update the status as soon as we get more information.
- resolved Jun 24, 2026, 12:18 AM UTC
All systems are operating normally now. If you have any questions, please submit a request to our support team or contact us via chat on Servers.com website. We apologize for any inconvenience.
Critical June 22, 2026 Power issues in our datacenter 2h 43m Power system, Power system (Power system — LON1)
Started Jun 22, 2026, 03:37 PM UTC· resolved Jun 22, 2026, 06:21 PM UTC
- investigating Jun 22, 2026, 03:37 PM UTC
Today at 14:33 (UTC), the data center detected an issue with one UPS module in the listed location. There is currently no impact on your servers. The UPS system remains operational. However, power redundancy has been reduced. Data center engineers and the equipment vendor are investigating the issue. We will provide an update as soon as we get more information.
- resolved Jun 22, 2026, 06:21 PM UTC
Data center engineers restored full power redundancy at 18:25 (UTC). All systems are operating normally.
Minor June 18, 2026 Cooling issues in our datacenter 13h 49m Cooling system, Cooling system (Cooling system — LON1)
Started Jun 18, 2026, 04:36 AM UTC· resolved Jun 18, 2026, 06:25 PM UTC
- investigating Jun 18, 2026, 04:36 AM UTC
We have registered an issue with the cooling system in the listed location. Customers may observe alerts about overheating in the iDRAC of the servers . Currently, our engineers are diagnosing the source of the issue. We will update the status as soon as we get more information.
- investigating Jun 18, 2026, 05:52 AM UTC
The data center engineers restored cooling capacity and stabilized environmental conditions. They continue investigating the failure of the cooling system. We will update the status as soon as we get more information.
- identified Jun 18, 2026, 10:01 AM UTC
The data center engineers have identified the root cause of the failure and are currently repairing the cooling system. Cooling redundancy is operating normally, and temperature within the data hall remains stable. We will update the status as soon as the cooling system is fully restored.
- resolved Jun 18, 2026, 06:25 PM UTC
All systems are operating normally now. If you have any questions, please submit a request to our support team or contact us via chat on Servers.com website. We apologize for any inconvenience.
Minor June 11, 2026 Power issues in our datacenter 3h 15m Power system, Power system (Power system — SJC3)
Started Jun 11, 2026, 07:35 PM UTC· resolved Jun 11, 2026, 10:51 PM UTC
- investigating Jun 11, 2026, 07:35 PM UTC
The datacenter has detected a power feed issue in the listed location. The equipment in the racks has been transferred to generator power. Currently, datacenter engineers are diagnosing the source of the issue. We will update the status as soon as we get more information.
- resolved Jun 11, 2026, 10:51 PM UTC
All systems are operating normally now. If you have any questions, please submit a request to our support team. We apologize for any inconvenience.
Minor June 6, 2026 Power issues in our datacenter 2h 54m Power system, Power system (Power system — SAO1)
Started Jun 06, 2026, 05:05 PM UTC· resolved Jun 06, 2026, 08:00 PM UTC
- investigating Jun 06, 2026, 05:05 PM UTC
Today at 15:34 (UTC) the datacenter has detected a loss of utility power in the listed locations. Power has been switched to generators. Unavailability of your servers is not expected. Data center engineers are working with the utility provider to restore the power supply. We will update the status as soon as we get more information.
- monitoring Jun 06, 2026, 06:15 PM UTC
Utility power has been restored. Data center engineers are continuing to monitor the situation to ensure stability.
- resolved Jun 06, 2026, 08:00 PM UTC
The issue was resolved at 18:29 (UTC). All systems are operating normally now. If you have any questions, please submit a request to our support team or contact us via chat on Servers.com website.
Minor June 2, 2026 iDRAC VPN issues 1h 32m VPN to DRAC, VPN to DRAC (VPN to DRAC — AMS1)
Started Jun 02, 2026, 02:01 AM UTC· resolved Jun 02, 2026, 03:34 AM UTC
- investigating Jun 02, 2026, 02:01 AM UTC
We have detected temporary issues with our iDRAC VPN service in the listed location. Currently, our engineers are diagnosing the source of the issue. We will update the status as soon as we get more information.
- resolved Jun 02, 2026, 03:34 AM UTC
The operation of the DRAC VPN service in the listed location has been restored. If you have any questions, please submit a request to our support team or contact us via chat on Servers.com website. We apologize for any inconvenience.
Major May 31, 2026 iDRAC VPN issues 2h 36m VPN to DRAC, VPN to DRAC (VPN to DRAC — AMS1)
Started May 31, 2026, 03:27 PM UTC· resolved May 31, 2026, 06:04 PM UTC
- investigating May 31, 2026, 03:27 PM UTC
We have detected temporary issues with our iDRAC VPN service in the listed location. Currently, our engineers are diagnosing the source of the issue. We will update the status as soon as we get more information.
- resolved May 31, 2026, 06:04 PM UTC
The operation of the DRAC VPN service in the listed location has been restored. If you have any questions, please submit a request to our support team. We apologize for any inconvenience.
Major May 30, 2026 iDRAC VPN issues 40m VPN to DRAC, VPN to DRAC (VPN to DRAC — AMS1)
Started May 30, 2026, 11:57 PM UTC· resolved May 31, 2026, 12:38 AM UTC
- investigating May 30, 2026, 11:57 PM UTC
We have detected temporary issues with our iDRAC VPN service in the listed location. Currently, our engineers are diagnosing the source of the issue. We will update the status as soon as we get more information.
- resolved May 31, 2026, 12:38 AM UTC
The operation of the DRAC VPN service in the listed location has been restored. If you have any questions, please submit a request to our support team. We apologize for any inconvenience.
Critical May 14, 2026 Power issues in our datacenter 2h 57m Power system, Power system (Power system — SJC3)
Started May 14, 2026, 11:12 PM UTC· resolved May 15, 2026, 02:10 AM UTC
- investigating May 14, 2026, 11:12 PM UTC
The datacenter has detected a power feed issue in the listed locations. The equipment in the racks has been transferred to generator power. Currently, datacenter engineers are diagnosing the source of the issue. We will update the status as soon as we get more information.
- resolved May 15, 2026, 02:10 AM UTC
All systems are operating normally now. If you have any questions, please submit a request to our support team or contact us via chat on Servers.com website. We apologize for any inconvenience.
Major May 5, 2026 Cooling issues in our datacenter 13h 24m Cooling system, Cooling system (Cooling system — LUX1), Cooling system (Cooling system — LUX2)
Started May 05, 2026, 12:42 PM UTC· resolved May 06, 2026, 02:07 AM UTC
- investigating May 05, 2026, 12:42 PM UTC
We have registered an issue with the cooling system in the listed location. Customers may observe alerts about overheating in the iDRAC of the servers . The issue also caused the total shutdown of some equipment. Currently, our engineers are diagnosing the source of the issue. We will update the status as soon as we get more information.
- identified May 05, 2026, 02:53 PM UTC
We are actively working on resolving the issue and mitigating the negative impact. Please note that servers management via the customer portal and OpenStack API is currently unavailable for LUX1 location. Some affected equipment is already available. Please also note that LUX2 location was not affected. Please accept our apologies for the incorrect information. We will update the status as soon as we get more information.
- identified May 05, 2026, 05:48 PM UTC
At 12:34 (UTC), the normal operation of the cooling system was restored. We are actively working on resolving the issues related to the affected network equipment. Please note that server management via the customer portal and OpenStack API is restored for the LUX1 location. Most of the affected network equipment is already available. We will update the status as soon as we get more information.
- monitoring May 06, 2026, 12:00 AM UTC
We restored the network equipment on 5 May, at 23:42 (UTC). We will update the status as soon as we check that the equipment is working correctly.