Servers.com incident

Cooling issues in our datacenter

Resolved after 4 hours 39 minutes, affecting Cooling system and Cooling system (Cooling system — AMS2) and 1 more, on September 14, 2026.

resolved Sep 14, 2026, 07:36 PM UTC

Data center engineers finished the recovery works. All systems are operating normally now. If you have any questions, please submit a request to our support team or contact us via chat on Servers.com website. We apologize for any inconvenience.

Started
Sep 14, 2026, 02:56 PM UTC
Resolved
Sep 14, 2026, 07:36 PM UTC
Duration
4h 39m
Detected by Pingoru
Sep 14, 2026, 02:56 PM UTC

Affected components

Cooling systemCooling system (Cooling system — AMS2)Cooling system (Cooling system — AMS4)Cooling system (Cooling system — AMS5)Cooling system (Cooling system — AMS6)

Update timeline

  1. investigating Sep 14, 2026, 02:56 PM UTC

    We have registered an issue with the cooling system in the listed location. Customers may observe alerts about overheating in the iDRAC of the servers. Currently, data center engineers are diagnosing the source of the issue. We will update the status as soon as we get more information. Back to current status Status History Subscribe to receive status updates via RSS RSS Feed Close Subscribe to receive status updates in Slack Slack channel ID Find the channel ID: Select the channel in your Slack workspace. The channel ID is displayed in the browser URL. Example: https://app.slack.com/client/T04SJBK1C/ C03SKGJ1P Email address Close Manage Subscription Manage Existing Subscription Create New Subscription Servers.com by Nexcess | Privacy | Legal

  2. investigating Sep 14, 2026, 02:56 PM UTC

    We have registered an issue with the cooling system in the listed location. Customers may observe alerts about overheating in the iDRAC of the servers. Currently, data center engineers are diagnosing the source of the issue. We will update the status as soon as we get more information.

  3. resolved Sep 14, 2026, 07:36 PM UTC

    Data center engineers finished the recovery works. All systems are operating normally now. If you have any questions, please submit a request to our support team or contact us via chat on Servers.com website. We apologize for any inconvenience.

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