Runway incident

We've identified a problem and are working on a fix

Resolved after 40 minutes, affecting App and Backend and 1 more, on October 30, 2026.

monitoring Oct 30, 2026, 07:21 PM UTC

We've released a fix and are seeing improvements. Delayed requests should start processing soon. Previously failed submissions can now be retried. We're monitoring closely to ensure the fix fully resolves the issue for everyone.

Started
Oct 30, 2026, 07:16 PM UTC
Resolved
Oct 30, 2026, 07:56 PM UTC
Duration
40m
Detected by Pingoru
Oct 30, 2026, 07:16 PM UTC

Affected components

AppBackendPublic API

Update timeline

  1. investigating Oct 30, 2026, 07:16 PM UTC

    We have identified the root cause of the problem and are working towards a solution to restore the service for all users.

  2. monitoring Oct 30, 2026, 07:21 PM UTC

    We've released a fix and are seeing improvements. Delayed requests should start processing soon. Previously failed submissions can now be retried. We're monitoring closely to ensure the fix fully resolves the issue for everyone.

  3. resolved Oct 30, 2026, 07:56 PM UTC

    This incident has been resolved.

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