Runway incident

Magnific upscalers unavailable

Resolved after 4 hours 14 minutes, affecting App and Backend and 1 more, on October 24, 2026.

monitoring Oct 24, 2026, 12:21 PM UTC

We've applied a fix and Magnific upscaling is working again. We're monitoring to make sure everything stays stable

Started: Oct 24, 2026, 09:15 AM UTC
Resolved: Oct 24, 2026, 01:29 PM UTC
Duration: 4h 14m
Detected by Pingoru: Oct 24, 2026, 09:15 AM UTC

Affected components

AppBackendPublic API

Update timeline

investigating Oct 24, 2026, 09:15 AM UTC

Magnific upscaling is currently failing. We've identified the cause and are working with our provider to restore service
monitoring Oct 24, 2026, 12:21 PM UTC

We've applied a fix and Magnific upscaling is working again. We're monitoring to make sure everything stays stable
resolved Oct 24, 2026, 01:29 PM UTC

This incident has been resolved. Magnific upscaling is working normally again

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