RevolutionEHR incident

Error Uploading Images Using RevIntegrator for Imaging

Minor Resolved View vendor source →

RevolutionEHR experienced a minor incident on July 25, 2025 affecting RevolutionEHR United States and RevolutionEHR Canada, lasting 3d 22h. The incident has been resolved; the full update timeline is below.

Started
Jul 25, 2025, 03:09 PM UTC
Resolved
Jul 29, 2025, 01:10 PM UTC
Duration
3d 22h
Detected by Pingoru
Jul 25, 2025, 03:09 PM UTC

Affected components

RevolutionEHR United StatesRevolutionEHR Canada

Update timeline

  1. investigating Jul 25, 2025, 03:09 PM UTC

    Users have reported they are unable to upload images using RevIntegrator for Imaging.

  2. identified Jul 25, 2025, 07:18 PM UTC

    Our engineers have identified the issue and working on a resolution. The fix will require a patch to be release, we anticipate this to happen early next week but will provide a more specific date when it is available

  3. identified Jul 28, 2025, 09:13 PM UTC

    A patch will be released at 9 pm Central tonight to resolve this issue

  4. resolved Jul 29, 2025, 01:10 PM UTC

    This incident has been resolved.