RevolutionEHR incident

TriZetto Intermittent SFTP Login Issues

Resolved after 1 hour 9 minutes, affecting Integrated Partners, on May 4, 2026.

investigating May 04, 2026, 05:01 PM UTC

We are aware of an issue affecting TriZetto SFTP login functionality, which may impact users’ ability to submit claims and statements from RevolutionEHR to TriZetto. TriZetto is currently investigating the issue. We will provide additional updates as they become available.

Started
May 04, 2026, 05:01 PM UTC
Resolved
May 04, 2026, 06:10 PM UTC
Duration
1h 9m
Detected by Pingoru
May 04, 2026, 05:01 PM UTC

Affected components

Integrated Partners

Update timeline

  1. investigating May 04, 2026, 05:01 PM UTC

    We are aware of an issue affecting TriZetto SFTP login functionality, which may impact users’ ability to submit claims and statements from RevolutionEHR to TriZetto. TriZetto is currently investigating the issue. We will provide additional updates as they become available.

  2. resolved May 04, 2026, 06:10 PM UTC

    This incident has been resolved.

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