RevolutionEHR incident

Clinic Aid 403 Error During Claim Submission

RevolutionEHR experienced a minor incident on July 8, 2026 affecting RevolutionEHR Canada, lasting 3h 12m. The incident has been resolved; the full update timeline is below.

Started: Jul 08, 2026, 02:37 PM UTC
Resolved: Jul 08, 2026, 05:49 PM UTC
Duration: 3h 12m
Detected by Pingoru: Jul 08, 2026, 02:37 PM UTC

Affected components

RevolutionEHR Canada

Update timeline

monitoring Jul 08, 2026, 02:37 PM UTC

We are aware of an issue affecting some offices when submitting claims to ClinicAid. Impacted users may receive a 403 error during claim submission. ClinicAid has advised that recent security updates on their end are causing this error for some users. Their development team is actively investigating the issue and working toward a resolution. We will continue to monitor the situation and share additional updates as they become available from ClinicAid.
resolved Jul 08, 2026, 05:49 PM UTC

This incident has been resolved.