Resolved after 3 hours 12 minutes, affecting RevolutionEHR Canada, on July 8, 2026.
We are aware of an issue affecting some offices when submitting claims to ClinicAid. Impacted users may receive a 403 error during claim submission. ClinicAid has advised that recent security updates on their end are causing this error for some users. Their development team is actively investigating the issue and working toward a resolution. We will continue to monitor the situation and share additional updates as they become available from ClinicAid.
Affected components
Update timeline
- monitoring Jul 08, 2026, 02:37 PM UTC
We are aware of an issue affecting some offices when submitting claims to ClinicAid. Impacted users may receive a 403 error during claim submission. ClinicAid has advised that recent security updates on their end are causing this error for some users. Their development team is actively investigating the issue and working toward a resolution. We will continue to monitor the situation and share additional updates as they become available from ClinicAid.
- resolved Jul 08, 2026, 05:49 PM UTC
This incident has been resolved.
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