RevolutionEHR incident

TriZetto - Send & Receive file errors

Resolved after 22 hours, affecting Integrated Partners, on July 28, 2026.

investigating Jul 28, 2026, 08:34 PM UTC

We are continuing to investigate this issue.

Started
Jul 28, 2026, 08:33 PM UTC
Resolved
Jul 29, 2026, 06:34 PM UTC
Duration
22h
Detected by Pingoru
Jul 28, 2026, 08:33 PM UTC

Affected components

Integrated Partners

Update timeline

  1. investigating Jul 28, 2026, 08:33 PM UTC

    We are aware of an issue affecting TriZetto SFTP login functionality, which may impact users’ ability to submit claims and statements from RevolutionEHR to TriZetto. TriZetto is currently investigating the issue. We will provide additional updates as they become available.

  2. investigating Jul 28, 2026, 08:34 PM UTC

    We are continuing to investigate this issue.

  3. resolved Jul 29, 2026, 06:34 PM UTC

    This incident has been resolved.

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