Resolved after 1 hour 19 minutes, affecting RevolutionEHR United States and RevolutionEHR Canada, on July 31, 2026.
This issue has been resolved. If you were impacted you will need to log out/in to see the update
Affected components
Update timeline
- investigating Jul 31, 2026, 03:43 PM UTC
We are currently investigating an issue that is blocking RevImaging from displaying the thumbnails for files uploaded after 2021. In some instances clicking on the thumbnail will display the image above but not for all. We will continue to provide updates as they become available
- identified Jul 31, 2026, 03:52 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Jul 31, 2026, 05:02 PM UTC
This issue has been resolved. If you were impacted you will need to log out/in to see the update
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