RevolutionEHR incident

Enter key will trigger a log out in patient quick search

RevolutionEHR is currently experiencing a minor incident affecting RevolutionEHR United States and RevolutionEHR Canada, which began 3h ago. The vendor's full update timeline is below.

Started
Jun 12, 2026, 02:40 PM UTC
Resolved
Ongoing
Duration
● 3h 16m
Detected by Pingoru
Jun 12, 2026, 02:40 PM UTC

Affected components

RevolutionEHR United StatesRevolutionEHR Canada

Update timeline

  1. investigating Jun 12, 2026, 02:40 PM UTC

    If using the patient quick search in the dark blue header bar, hitting the enter key instead of manually clicking on the patient name will trigger a log out. While we resolve this issue, please use the mouse to click on the appropriate patient name instead of hitting the enter key when using the patient quick search in the dark blue header in the upper right

  2. identified Jun 12, 2026, 04:52 PM UTC

    Our Engineering team has identified the root cause of this issue and has prepared a fix that will be deployed during a scheduled maintenance window tonight. Because the update requires system downtime, we have chosen to perform the deployment after hours to minimize disruption to users and ensure the least amount of interruption to normal operations. We appreciate your patience.