RevolutionEHR incident
Enter key will trigger a log out in patient quick search
RevolutionEHR experienced a minor incident on June 12, 2026 affecting RevolutionEHR United States and RevolutionEHR Canada, lasting 2d 23h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 12, 2026, 02:40 PM UTC
If using the patient quick search in the dark blue header bar, hitting the enter key instead of manually clicking on the patient name will trigger a log out. While we resolve this issue, please use the mouse to click on the appropriate patient name instead of hitting the enter key when using the patient quick search in the dark blue header in the upper right
- identified Jun 12, 2026, 04:52 PM UTC
Our Engineering team has identified the root cause of this issue and has prepared a fix that will be deployed during a scheduled maintenance window tonight. Because the update requires system downtime, we have chosen to perform the deployment after hours to minimize disruption to users and ensure the least amount of interruption to normal operations. We appreciate your patience.
- identified Jun 15, 2026, 01:42 PM UTC
We are continuing to work on a fix for this issue.
- resolved Jun 15, 2026, 01:42 PM UTC
This incident has been resolved.