RevolutionEHR experienced a minor incident on July 1, 2026 affecting RevolutionEHR United States, lasting 19m. The incident has been resolved; the full update timeline is below.
Affected components
RevolutionEHR United States
Update timeline
- investigating Jul 01, 2026, 01:35 PM UTC
We are aware of an issue occurring when accessing or creating a new Order when the processor is set to VisionWeb. Our engineers are actively investigating. We will post additional information as it becomes available. The error will prevent additional work in the software without out logging out/in. Currently we advise that you do not open or create any VisionWeb orders to prevent disruption to your RevolutionEHR access
- resolved Jul 01, 2026, 01:54 PM UTC
This was related to an issue on the VisionWeb side. VisionWeb was able to quickly identify and resolve the problem.