RevolutionEHR had 51 outages in the last 2 years totaling 6443h 44m of downtime — averaging 2.1 incidents per month.
There were 51 RevolutionEHR outages since June 10, 2025 totaling 6443h 44m of downtime. Each is summarised below — incident details, duration, and resolution information.
We have received intermittent reports of issues with the TAB integration. A handful of users have reported that appointments created or started in TAB are not syncing back to RevolutionEHR. We have contacted TAB and they are currently investigating.
This incident has been resolved.
RevEngage is currently experiencing issues that may affect outbound messaging for practices utilizing the service. You can follow live updates here: 🔗 https://doctible.statuspage.io/incidents/n9ghfqpx296r RevolutionEHR remains fully operational; only RevEngage is impacted. We’re monitoring the situation closely and will provide updates as they become available.
This incident has been resolved.
Type: Incident · Affected: AT, BE, BG, HR, CY, CZ, DK, EE, FI, FR (+22 more)
Type: Incident · Affected: AT, BE, BG, HR, CY, CZ, DK, EE, FI, FR (+27 more)
We are aware of an issue affecting TriZetto SFTP login functionality, which may impact users’ ability to submit claims and statements from RevolutionEHR to Trizetto. TriZetto is currently investigating the issue. We will provide updates as more information becomes available.
This incident has been resolved.
We are aware of an issue affecting TriZetto login functionality, which may impact users’ ability to submit claims and statements. TriZetto is currently investigating the issue. We will provide updates as more information becomes available.
This incident has been resolved by TriZetto. RevolutionEHR users may have experienced slowness or errors when trying to submit claims due to this incident. TriZetto advises: Please check 'Confirm File Delivery' to verify that your files have successfully transmitted and processed. If your files are not listed, please resubmit them.
RXNT has reported the following: It has been brought to our attention that customers are experiencing a full system outage impacting the ability to log into RXNT. This issue has been flagged as a priority 1 issue, which means our engineering team will work around the clock until the issue is resolved. As a result, RevolutionEHR’s integration with RXNT may be unavailable or degraded. We’re monitoring RXNT’s progress and will post updates as we receive them.
RXNT has confirmed that users should now be able to log in successfully. They have reverted to their legacy login page to restore access and avoid further delays. RXNT mentioned that some users may receive an “Invalid password” error. In that even they suggest a password reset by following the steps below: On the RXNT login page, click Forgot Password and complete the reset. In RevolutionEHR, update your stored RXNT credentials: Admin → Employee/Roles → Employees → [your profile] → External System IDs. Please note: RXNT system performance may be slower than usual while services fully recover. We’re continuing to monitor and will share updates as we receive them.
RXNT has informed us that they have resolved this issue and the integration with RevolutionEHR should be working as normal now.
An outage at CloudFlare is impacting several systems like ChatGPT and X. Doctible, which powers RevEngage, is also being impacted by the CloudFlare outage. We will continue to monitor the information being posted by CloudFlare and provide any updates as they become available
CloudFlare has reported that their outage has been resolved
This incident has been resolved.
Type: Incident · Affected: ES, IT
We’ve received reports that some customers are unable to process credit card transactions through RevPayments following a recent Google Chrome security update. This issue requires a software update from Global Payments, and we have notified their team to ensure they are aware and working toward a resolution. We’ll share updates as soon as more information becomes available from Global Payments.
This incident has been resolved.
We are aware of an issue impacting the ability to scan directly into RevolutionEHR following a recent Google Chrome security update. Our development team is actively working to update our scanning integration software to restore full functionality as quickly as possible. In the meantime, documents can be scanned outside of RevolutionEHR using your scanner’s software and uploaded manually. We’ll post an update as soon as this issue is resolved.
The scanning issue has been identified as the result of a security update in Google Chrome. To resolve this, please follow the steps outlined in the knowledge base article linked below: https://help.revehr.com/hc/en-us/articles/37899845159447-Plugin-Download-Prompt-When-Scanning-Fix
Type: Incident · Affected: AT, BE, BG, HR, CY, CZ, DK, EE, FI, FR (+27 more)
Type: Incident · Affected: AT, BE, BG, HR, CY, CZ, DK, EE, FI, FR (+27 more)
We’ve been notified by RXNT of a system-wide outage affecting RXNT logins. As of 1:05 PM ET, RXNT reports that users may be unable to sign in and access RXNT services. RXNT has classified this as a Priority 1 incident, and their engineering team is working around the clock to resolve it. What we know: Start time: 1:05 PM ET Impact: Login/access to RXNT is currently unavailable for all clients We will relay any new information from RXNT to you as soon as it’s available. No action is required on your end at this time. If you have downtime procedures related to RXNT-dependent workflows, you may wish to follow them until service is restored.
We are continuing to investigate this issue.
RXNT has provided an update regarding the login issues. Stating at this time, you should be able to log in to RXNT successfully. They traced the issue back to their third-party login service. To restore access and prevent any further delays in this outage, they reverted to their legacy login page. If you encounter an “invalid password” error, please select "Forgot Password" to reset your RXNT password and successfully login. Please note that RXNT system performance may be slower than usual as their services fully recover.
We are continuing to monitor for any further issues.
This incident has been resolved.
We are currently experiencing intermittent phone issues due to a known AWS outage impacting multiple major services. At times, our phones may connect normally, while other times you may have difficulty reaching us. AWS is actively working to resolve the issue.
Reports from AWS indicate that services are gradually recovering. Our phone system appears to be operating normally at this time, and we will continue to monitor throughout the evening and into tomorrow morning to ensure the issue has been fully resolved.
This incident has been resolved.
Type: Incident · Affected: AT, BE, BG, HR, CY, CZ, DK, EE, FI, FR (+27 more)
Type: Incident · Affected: AU
Type: Incident · Affected: AT, BE, BG, HR, CY, CZ, DK, EE, FI, FR (+24 more)
Type: Incident · Affected: AT, BE, BG, HR, CY, CZ, DK, EE, FI, FR (+27 more)
We have identified an issue affecting billers and other users with access to multiple RevolutionEHR accounts, where functionality challenges arise when switching between accounts. Our engineering team has developed a solution, and we are scheduled to deploy a fix tonight at 9:00 PM PST. This update will not cause any system downtime; however, active users will be logged out and prompted to log in again. To avoid issues until the fix is implemented, we recommend that users switching between RevolutionEHR accounts log out of RevolutionEHR, close their browser, reopen the browser, and then navigate to revolutionehr.com. Thank you for your patience and understanding. If you have any questions, please contact our support team.
This incident has been resolved.
We are currently receiving reports that some offices are experiencing errors when attempting to print or uploading files. If you're encountering this issue, please follow the steps below: Ensure your web browser is up to date. Clear your browser cache. Allow pop-ups for Revolution in your browser settings. These steps often resolve the issue. If the problem persists after trying the above, please reach out to our support team for further assistance. Thank you for your patience!
This incident has been resolved.
Users have reported they are unable to upload images using RevIntegrator for Imaging.
Our engineers have identified the issue and working on a resolution. The fix will require a patch to be release, we anticipate this to happen early next week but will provide a more specific date when it is available
A patch will be released at 9 pm Central tonight to resolve this issue
This incident has been resolved.
Type: Incident · Affected: AT, BE, BG, HR, CY, CZ, DK, EE, FI, FR (+27 more)
VisionWeb is currently investigating an issue that is preventing orders from being submitted. Users may encounter the following error message: "404 - File or directory not found. The resource you are looking for might have been removed, had its name changed, or is temporarily unavailable." VisionWeb is actively working to identify and resolve the issue. We will provide updates as soon as more information becomes available.
This incident has been resolved.
RXNT reported an issue regarding slowness with the software within the integration. They are investigating the issue and we will provide additional updates as they become available.
RXNT notified us that this issue should now be resolved.