Is RevolutionEHR down?

Last checked 7m ago
Current status
RevolutionEHR has degraded performance

Active incident: ABB SmartFlow Order Status Updates

Official status page: https://status.revolutionehr.com · Polled every 5 minutes · 4 components tracked

RevolutionEHR is reporting degraded performance right now (last checked 7m ago). Services are up but slower or partially failing.

Real-time RevolutionEHR status, recent outages, and incident history — pulled directly from RevolutionEHR's official status page at https://status.revolutionehr.com every 5 minutes. Pingoru tracks 4 RevolutionEHR services and has captured 14 incidents in the last 90 days (95.83% uptime). Get email, Slack, Discord, or webhook alerts the moment RevolutionEHR reports a new incident — free for 5 monitors, no credit card.

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RevolutionEHR uptime 95.83% uptime · past 90 days
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Active incident 1

  1. Ongoing ● 20d 11h
    Started Jul 10, 2026, 08:22 PM UTC
    RevolutionEHR United States
    Timeline · 1 update
    • investigating · Jul 10, 2026, 08:22 PM UTC

      We are aware of an issue affecting some ABB SmartFlow contact lens orders where the vendor status is not updating as expected. This issue is specific to ABB orders. Our development team is actively working with ABB to identify the cause and restore normal functionality.

    Latest: We are aware of an issue affecting some ABB SmartFlow contact lens orders where the vendor status is not updating as expected. This issue is specific to ABB orders. Our development…

Recent outages & incidents

Past 90 days
  1. Resolved 22h
    Started Jul 28, 2026, 08:33 PM UTC · Resolved Jul 29, 2026, 06:34 PM UTC
    Integrated Partners
    Timeline · 3 updates
    • investigating · Jul 28, 2026, 08:33 PM UTC

      We are aware of an issue affecting TriZetto SFTP login functionality, which may impact users’ ability to submit claims and statements from RevolutionEHR to TriZetto. TriZetto is currently investigating the issue. We will provide additional updates as they become available.

    • investigating · Jul 28, 2026, 08:34 PM UTC

      We are continuing to investigate this issue.

    • resolved · Jul 29, 2026, 06:34 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  2. Resolved 3h 15m
    Started Jul 23, 2026, 06:31 PM UTC · Resolved Jul 23, 2026, 09:46 PM UTC
    RevolutionEHR United States
    Timeline · 2 updates
    • investigating · Jul 23, 2026, 06:31 PM UTC

      We are aware of an issue affecting TriZetto SFTP login functionality, which may impact users’ ability to submit claims and statements from RevolutionEHR to TriZetto. TriZetto is currently investigating the issue. We will provide additional updates as they become available.

    • resolved · Jul 23, 2026, 09:46 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  3. Resolved 3h 12m
    Started Jul 08, 2026, 02:37 PM UTC · Resolved Jul 08, 2026, 05:49 PM UTC
    RevolutionEHR Canada
    Timeline · 2 updates
    • monitoring · Jul 08, 2026, 02:37 PM UTC

      We are aware of an issue affecting some offices when submitting claims to ClinicAid. Impacted users may receive a 403 error during claim submission. ClinicAid has advised that recent security updates on their end are causing this error for some users. Their development team is actively investigating the issue and working toward a resolution. We will continue to monitor the situation and share additional updates as they become available from ClinicAid.

    • resolved · Jul 08, 2026, 05:49 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  4. Resolved 19m
    Started Jul 01, 2026, 01:35 PM UTC · Resolved Jul 01, 2026, 01:54 PM UTC
    RevolutionEHR United States
    Timeline · 2 updates
    • investigating · Jul 01, 2026, 01:35 PM UTC

      We are aware of an issue occurring when accessing or creating a new Order when the processor is set to VisionWeb. Our engineers are actively investigating. We will post additional information as it becomes available. The error will prevent additional work in the software without out logging out/in. Currently we advise that you do not open or create any VisionWeb orders to prevent disruption to your RevolutionEHR access

    • resolved · Jul 01, 2026, 01:54 PM UTC

      This was related to an issue on the VisionWeb side. VisionWeb was able to quickly identify and resolve the problem.

    Latest: This was related to an issue on the VisionWeb side. VisionWeb was able to quickly identify and resolve the problem.

  5. Resolved 21h 55m
    Started Jun 29, 2026, 03:47 PM UTC · Resolved Jun 30, 2026, 01:42 PM UTC
    Integrated Partners
    Timeline · 2 updates
    • investigating · Jun 29, 2026, 03:47 PM UTC

      We are aware of an issue impacting some RevIntake users. Affected offices may see patients not appearing in the RevIntake Dashboard and/or patients not receiving RevIntake messages as expected. We are aware of the issue actively working on a resolution. We will continue to monitor progress and provide an update as soon as additional information is available or the issue has been resolved.

    • resolved · Jun 30, 2026, 01:42 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

See the full RevolutionEHR outage history

5 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

Browse RevolutionEHR outage history →

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Outage history

Past 90 days · 10 incidents View full outage history →