Retreaver incident

Investigating some RTB calls not showing up in reporting

Minor Resolved View vendor source →

Retreaver experienced a minor incident on July 31, 2025 affecting Reporting, lasting 44m. The incident has been resolved; the full update timeline is below.

Started
Jul 31, 2025, 06:09 PM UTC
Resolved
Jul 31, 2025, 06:53 PM UTC
Duration
44m
Detected by Pingoru
Jul 31, 2025, 06:09 PM UTC

Affected components

Reporting

Update timeline

  1. investigating Jul 31, 2025, 06:09 PM UTC

    We are aware of some RTBs not showing up in our RTB Log reporting section. These RTBs are still operational and our engineers are working on resolving the issue so they appear properly in the Log section.

  2. investigating Jul 31, 2025, 06:52 PM UTC

    RTB log has caught and all the requests are shown

  3. resolved Jul 31, 2025, 06:53 PM UTC

    This incident has been resolved.