Retreaver incident

Investigating issue with our API servers

Resolved after 1 hour 23 minutes, affecting API, on July 2, 2026.

monitoring Jul 02, 2026, 10:14 PM UTC

API service is back online and we are monitoring

Started
Jul 02, 2026, 09:43 PM UTC
Resolved
Jul 02, 2026, 11:07 PM UTC
Duration
1h 23m
Detected by Pingoru
Jul 02, 2026, 09:43 PM UTC

Affected components

API

Update timeline

  1. investigating Jul 02, 2026, 09:43 PM UTC

    We are currently investigating this issue.

  2. monitoring Jul 02, 2026, 09:53 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Jul 02, 2026, 09:57 PM UTC

    We detected some our API servers went offline, our engineers responded, and service has been restored. We will continuing monitoring for a period of time before marking this as resolved.

  4. investigating Jul 02, 2026, 10:02 PM UTC

    After restoring service we detected another regression in API servers and are investigating.

  5. monitoring Jul 02, 2026, 10:14 PM UTC

    API service is back online and we are monitoring

  6. resolved Jul 02, 2026, 11:07 PM UTC

    This incident has been resolved.

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