Retreaver incident

RTB performance degraded

Minor Vendor's status page →

Resolved after 3 hours 52 minutes, affecting Call Handling and Real Time Bidding and 1 more, on April 1, 2025.

investigating Apr 01, 2025, 03:32 PM UTC

We are continuing to investigate this issue.

Started
Apr 01, 2025, 03:03 PM UTC
Resolved
Apr 01, 2025, 06:55 PM UTC
Duration
3h 52m
Detected by Pingoru
Apr 01, 2025, 03:03 PM UTC

Affected components

Call HandlingReal Time BiddingWebhooks

Update timeline

  1. investigating Apr 01, 2025, 03:03 PM UTC

    We are currently investigating this issue.

  2. investigating Apr 01, 2025, 03:31 PM UTC

    Customers are complaining that calls are ending on transfer for no apparent reason

  3. investigating Apr 01, 2025, 03:32 PM UTC

    We are continuing to investigate this issue.

  4. resolved Apr 01, 2025, 06:55 PM UTC

    This incident has been resolved.

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