Pipedream recovered
Timeline · 1 update
- investigating May 01, 2026, 03:53 AM UTC
Pipedream went down
Relevance AI Outage History
Relevance AI is up right nowThere were 25 Relevance AI outages since February 13, 2026 totaling 149h 34m of downtime. Each is summarised below — incident details, duration, and resolution information.
EU API recovered
Timeline · 1 update
- investigating May 02, 2026, 04:23 AM UTC
EU API went down
WorkOS recovered
Timeline · 1 update
- investigating May 01, 2026, 08:29 PM UTC
WorkOS went down
Anthropic recovered
Timeline · 1 update
- investigating Apr 30, 2026, 01:11 PM UTC
Anthropic went down
Modal recovered
Timeline · 1 update
- resolved Apr 29, 2026, 08:33 PM UTC
Modal recovered
Serper recovered
Timeline · 1 update
- resolved Apr 24, 2026, 02:32 PM UTC
Serper recovered
New Tool Triggers are not running for agents or workforces
Orb Billing recovered
Timeline · 1 update
- resolved Apr 23, 2026, 08:22 PM UTC
Orb Billing recovered
Pull-based triggers in our ...
Affected: API Gateways (EU API)
Timeline · 2 updates
- investigating Apr 23, 2026, 04:29 AM UTC
All pull-based triggers in our EU region have stopped processing. We have identified the cause, and are preparing a fix.
- resolved Apr 23, 2026, 06:20 AM UTC
A fix has been rolled out to production and pull-based triggers in our EU region have resumed processing.
AU API recovered
Timeline · 1 update
- resolved Apr 21, 2026, 05:23 PM UTC
AU API recovered
US API recovered
Timeline · 1 update
- resolved Apr 17, 2026, 06:56 PM UTC
US API recovered
Agent tasks are not being p...
Affected: Application (Agent Builder)
Timeline · 2 updates
- investigating Apr 15, 2026, 10:01 AM UTC
We are experiencing some agent tasks not being processed at expected rate. We are investigating the cause.
- resolved Apr 15, 2026, 01:49 PM UTC
We have identified a regression and rolled back. We have taken some actions to recover the state of some blocked queues.
Some Workforces and Agents ...
Affected: Application (Agent Builder)
Timeline · 2 updates
- investigating Apr 13, 2026, 06:18 PM UTC
We had reports where some workforces and agents that use tool based triggers can't be published or cloned. We are investigating the cause and working on a fix.
- resolved Apr 14, 2026, 01:35 AM UTC
We have released a comprehensive fix to the issue. Workforces and agents with tool based triggers can now be published and cloned again.
Relevance Chat is degraded ...
Affected: Application (Chat)
Timeline · 1 update
- investigating Apr 13, 2026, 02:07 AM UTC
We have had reports of degraded chat experience for Microsoft Edge users within Relevance Chat. We are currently investigating the cause and working on a fix.
Chat and Builder are experi...
Affected: Application (Agent Builder)Application (Chat)API Gateways (AU API)API Gateways (EU API)API Gateways (US API)
Timeline · 2 updates
- investigating Apr 08, 2026, 06:06 AM UTC
Starting around 4pm the chat and builder app are experiencing extreme slowness across all regions. The team is reverting a recent release to fix the issue. We expect the service to be back to normal in 30 minutes.
- resolved Apr 08, 2026, 06:26 AM UTC
This incident has been resolved
Degraded performance for so...
Affected: Application (Chat)
Timeline · 2 updates
- investigating Apr 02, 2026, 02:33 AM UTC
Some users may experience slower than expected response times when using chat features. We have identified the issue and are currently testing a fix. We will provide an update once the fix has been deployed.
- resolved Apr 02, 2026, 06:05 AM UTC
We have completed our investigation into reports of slower than expected chat response times for some users. Our analysis confirmed that all backend services are operating within expected parameters. We identified an intermittent delay in how chat completion notifications are delivered to the client, which could cause responses to appear slower than they are. We have implemented improvements and will continue monitoring. If you continue to experience issues, please reach out to our support team.
Unable to add custom filter...
Affected: Application (Agent Builder)
Timeline · 2 updates
- investigating Mar 27, 2026, 12:39 AM UTC
Our tool builder has removed the option for applying custom filters to knowledge tool steps. We have found the root cause and the team are implementing a fix. Workaround: You can still apply customer filters by switching to manual edit mode for the filter value.
- resolved Mar 27, 2026, 03:48 AM UTC
We have deployed the fix to production and have verified custom filtering for knowledge tool steps has been restored. Apologies for the inconvenience.
Degraded performance on Cha...
Affected: Application (Chat)
Timeline · 2 updates
- investigating Mar 24, 2026, 12:09 AM UTC
We are aware of a degraded performance of our Chat app in the US and AU regions. The team are investigating the issues.
- resolved Mar 24, 2026, 01:29 AM UTC
Chat performance has been fully restored.
Relevance Claude Code Plugi...
Affected: Application (Agent Builder)
Timeline · 1 update
- resolved Mar 19, 2026, 10:14 AM UTC
This incident is resolved.
Builder app experience brok...
Affected: Application (Agent Builder)
Timeline · 2 updates
- investigating Mar 19, 2026, 06:06 AM UTC
We are experiencing some issues with our builder app not displaying correctly. We have found the problem and are working on a fix. Hard refreshing the page can resolve the issue.
- resolved Mar 19, 2026, 06:27 AM UTC
We have applied a fix. If you were affected please refresh your browser tab to resume the builder experience. Apologies and happy building!
[US Region] Chat UI may app...
Affected: Application (Agent Builder)
Timeline · 1 update
- resolved Mar 18, 2026, 01:16 AM UTC
When running chats on "chat.relevanceai.com", the UI may have appeared frozen in US region. This issue has now been resolved. Impacted period was between 2026-03-17 18:00 AEDT - 2026-03-18 12:00 AEDT.
Chrome Browsers cannot load...
Affected: Application (Agent Builder)
Timeline · 1 update
- resolved Mar 18, 2026, 12:05 AM UTC
The website was not loading for Chrome browsers (and Chromium browsers like Arc) between 10:40-11:00am AEDT. The issue has been resolved.
A small number of projects ...
Affected: API Gateways (AU API)API Gateways (EU API)API Gateways (US API)
Timeline · 2 updates
- investigating Mar 05, 2026, 08:48 PM UTC
A small number of projects in the US region are unable to list agents. However, agents are still active and running. We are investigating the issue.
- resolved Mar 09, 2026, 04:28 AM UTC
Issues has been fixed with a patch deployment.
Users cannot add Pipedream ...
Affected: API Gateways (AU API)API Gateways (EU API)API Gateways (US API)
Timeline · 2 updates
- investigating Mar 04, 2026, 05:53 AM UTC
Users cannot add any Pipedream steps to tools in any region. We're investigating the issue, and other integrations are not affected.
- resolved Mar 06, 2026, 04:26 AM UTC
Users cannot add any Pipedream steps to tools in any region. We're investigating the issue, and other integrations are not affected. Update: We have identified the cause and are deploying a fix. Update: The incident has been resolved, all systems operational
GPT models are currently no...
Affected: LLM providers (OpenAI)
Timeline · 2 updates
- investigating Feb 13, 2026, 02:21 PM UTC
Requests made to GPT models on OpenAI are not responding. This does not impact Azure OpenAI.
- resolved Feb 13, 2026, 03:37 PM UTC
GPT models are now confirmed to be responsive in all regions.
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