Relevance AI Outage History
Relevance AI is up right nowPingoru has recorded 253 incidents for Relevance AI: 253 in the last 12 months and 40 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 52 | 17 of 720 (2%) |
| May 2026 | 66 | 5 of 744 (1%) |
| June 2026 | 38 | 2 of 720 (0%) |
| July 2026 | 65 | 2 of 744 (0%) |
| August 2026 | 19 | 1 of 744 (0%) |
| September 2026 | 1 | 1 of 720 (0%) |
| October 2026 | 0 | 0 of 526 (0%) |
Incidents, newest first
Minor September 9, 2026 Customers are unable to save triggers when creating workforces 54m Application (Agent Builder), Application (Agent Builder)
Started Sep 09, 2026, 10:57 PM UTC· resolved Sep 09, 2026, 11:51 PM UTC
- investigating Sep 09, 2026, 10:57 PM UTC
When creating a workforce in our builder application. If the customer adds a trigger, they will not be able to save the workforce.
- resolved Sep 09, 2026, 11:51 PM UTC
The issue is now resolved. Thank you for your patience.
Minor August 14, 2026 Anthropic recovered –
Started Aug 14, 2026, 10:54 AM UTC· resolved Aug 14, 2026, 10:54 AM UTC
No vendor updates were posted for this incident.
Minor August 14, 2026 Orb Billing recovered –
Started Aug 14, 2026, 07:19 AM UTC· resolved Aug 14, 2026, 07:19 AM UTC
No vendor updates were posted for this incident.
Minor August 13, 2026 OpenAI recovered –
Started Aug 13, 2026, 12:21 PM UTC· resolved Aug 13, 2026, 12:21 PM UTC
No vendor updates were posted for this incident.
Minor August 11, 2026 WorkOS recovered –
Started Aug 11, 2026, 07:25 PM UTC· resolved Aug 11, 2026, 07:25 PM UTC
No vendor updates were posted for this incident.
Minor August 9, 2026 Modal recovered –
Started Aug 09, 2026, 12:06 PM UTC· resolved Aug 09, 2026, 12:06 PM UTC
No vendor updates were posted for this incident.
Minor August 4, 2026 Degraded Claude Sonnet 5 service 54m Application (Agent Builder), Application (Chat), Application (Chat), Application (Agent Builder)
Started Aug 04, 2026, 06:41 AM UTC· resolved Aug 04, 2026, 07:35 AM UTC
- investigating Aug 04, 2026, 06:41 AM UTC
Claude Sonnet 5 models are experiencing an elevated rate of errors. Other model families are normal. This is expected to return to normal levels shortly For the most up to date information, check https://status.claude.com/
- resolved Aug 04, 2026, 07:35 AM UTC
This incident has been resolved. All Anthropic models are performing normally
Minor July 29, 2026 Pipedream recovered –
Started Jul 29, 2026, 12:34 AM UTC· resolved Jul 29, 2026, 12:34 AM UTC
No vendor updates were posted for this incident.
Minor July 22, 2026 Users aren't receiving email verification and password reset emails 30m Third party providers (WorkOS)
Started Jul 22, 2026, 02:24 AM UTC· resolved Jul 22, 2026, 02:54 AM UTC
- investigating Jul 22, 2026, 02:24 AM UTC
Our authentication provider is experiencing degraded email delivery https://status.workos.com/incidents/nwld67mqqrct Login is unaffected
- resolved Jul 22, 2026, 02:54 AM UTC
Our authentication provider has resolved the underlying issue. Email verification and password reset emails are now being delivered as expected.
Minor July 20, 2026 Existing agents do not show tools and prompts in some projects 1h 31m Application (Agent Builder), Application (Agent Builder)
Started Jul 20, 2026, 04:37 AM UTC· resolved Jul 20, 2026, 06:08 AM UTC
- investigating Jul 20, 2026, 04:37 AM UTC
We have switched off a flag and the issue has been mitigated. We are continuing to investigate the root cause.
- resolved Jul 20, 2026, 06:08 AM UTC
We have identified the root cause, the mitigation is complete
Minor July 13, 2026 We are currently experiencing issues with cross project agent cloning – Application (Agent Builder), Application (Agent Builder)
Started Jul 13, 2026, 11:24 PM UTC· resolved Jul 13, 2026, 11:24 PM UTC
- resolved Jul 13, 2026, 11:24 PM UTC
Customers may experience issues when cloning agents between projects. Cloned agents may not properly carry over their tools and/or prompts. We have identified and resolved the issue.
Minor June 19, 2026 Trigger Visibility Issue in Platform UI 2h 19m Application (Agent Builder), Application (Agent Builder)
Started Jun 19, 2026, 01:53 AM UTC· resolved Jun 19, 2026, 04:12 AM UTC
- investigating Jun 19, 2026, 01:53 AM UTC
We are currently investigating an issue where some triggers are not appearing in the platform UI. While this may make it seem like a trigger has been removed, triggers continue to run normally and no trigger data has been lost. Our team is actively working to restore visibility in the UI and will provide updates as progress is made.
- resolved Jun 19, 2026, 04:12 AM UTC
The issue has been resolved and trigger visibility has been restored. Thank you for your patience while we worked to resolve this issue.
Minor June 11, 2026 EU API recovered –
Started Jun 11, 2026, 11:52 AM UTC· resolved Jun 11, 2026, 11:52 AM UTC
No vendor updates were posted for this incident.
Minor May 21, 2026 Triggers are stalled in AU region 31m API Gateways (AU API), API Gateways (EU API), API Gateways (US API)
Started May 21, 2026, 07:12 AM UTC· resolved May 21, 2026, 07:43 AM UTC
- investigating May 21, 2026, 07:12 AM UTC
All triggers appear to be stalled in the AU region. This appears as tasks marked as queued and not running.
- resolved May 21, 2026, 07:43 AM UTC
Triggers are all operating correctly again. Sorry for the inconvenience.
Minor May 14, 2026 AU API recovered –
Started May 14, 2026, 05:21 PM UTC· resolved May 14, 2026, 05:21 PM UTC
No vendor updates were posted for this incident.
Major May 8, 2026 [Region US] Modal Python Steps Experiencing Service Outage 3h 42m Third party providers (Modal)
Started May 08, 2026, 01:29 AM UTC· resolved May 08, 2026, 05:11 AM UTC
- investigating May 08, 2026, 01:29 AM UTC
An ongoing AWS outage in the US region is currently causing disruptions to Modal Python tool steps on our platform, as Modal’s infrastructure is hosted on affected AWS services.
- resolved May 08, 2026, 05:11 AM UTC
The issue affecting Modal Python tool steps has been resolved, and services are now operating normally.
Minor May 7, 2026 [AU Region] Builder and Chat app were experiencing extreme slowness 55m Application (Agent Builder), Application (Chat), Application (Chat), Application (Agent Builder)
Started May 07, 2026, 02:05 AM UTC· resolved May 07, 2026, 03:00 AM UTC
- investigating May 07, 2026, 02:05 AM UTC
The builder and chat app were experiencing elevated latency and degraded performance. A fix has been deployed, and the platform is now operating at normal performance levels.
- resolved May 07, 2026, 03:00 AM UTC
Services restored back to normal
Minor April 24, 2026 Serper recovered –
Started Apr 24, 2026, 02:32 PM UTC· resolved Apr 24, 2026, 02:32 PM UTC
No vendor updates were posted for this incident.
Minor April 24, 2026 New Tool Triggers are not running for agents or workforces 27m
Started Apr 24, 2026, 12:59 AM UTC· resolved Apr 24, 2026, 01:26 AM UTC
No vendor updates were posted for this incident.
Minor April 23, 2026 Pull-based triggers in our EU region have stopped processing. 1h 51m API Gateways (EU API)
Started Apr 23, 2026, 04:29 AM UTC· resolved Apr 23, 2026, 06:20 AM UTC
- investigating Apr 23, 2026, 04:29 AM UTC
All pull-based triggers in our EU region have stopped processing. We have identified the cause, and are preparing a fix.
- resolved Apr 23, 2026, 06:20 AM UTC
A fix has been rolled out to production and pull-based triggers in our EU region have resumed processing.
Minor April 17, 2026 US API recovered –
Started Apr 17, 2026, 06:56 PM UTC· resolved Apr 17, 2026, 06:56 PM UTC
No vendor updates were posted for this incident.
Minor April 15, 2026 Agent tasks are not being processed for some customers. 3h 48m Application (Agent Builder), Application (Agent Builder)
Started Apr 15, 2026, 10:01 AM UTC· resolved Apr 15, 2026, 01:49 PM UTC
- investigating Apr 15, 2026, 10:01 AM UTC
We are experiencing some agent tasks not being processed at expected rate. We are investigating the cause.
- resolved Apr 15, 2026, 01:49 PM UTC
We have identified a regression and rolled back. We have taken some actions to recover the state of some blocked queues.
Major April 13, 2026 Some Workforces and Agents using tool based triggers cannot be published or cloned 7h 17m Application (Agent Builder), Application (Agent Builder)
Started Apr 13, 2026, 06:18 PM UTC· resolved Apr 14, 2026, 01:35 AM UTC
- investigating Apr 13, 2026, 06:18 PM UTC
We had reports where some workforces and agents that use tool based triggers can't be published or cloned. We are investigating the cause and working on a fix.
- resolved Apr 14, 2026, 01:35 AM UTC
We have released a comprehensive fix to the issue. Workforces and agents with tool based triggers can now be published and cloned again.
Minor April 13, 2026 Relevance Chat is degraded ... – Application (Chat)
Started Apr 13, 2026, 02:07 AM UTC· resolved Apr 13, 2026, 02:07 AM UTC
- investigating Apr 13, 2026, 02:07 AM UTC
We have had reports of degraded chat experience for Microsoft Edge users within Relevance Chat. We are currently investigating the cause and working on a fix.
Minor April 8, 2026 Chat and Builder are experiencing extreme slowness 20m Application (Agent Builder), Application (Chat), API Gateways (AU API), API Gateways (EU API) and 3 more
Started Apr 08, 2026, 06:06 AM UTC· resolved Apr 08, 2026, 06:26 AM UTC
- investigating Apr 08, 2026, 06:06 AM UTC
Starting around 4pm the chat and builder app are experiencing extreme slowness across all regions. The team is reverting a recent release to fix the issue. We expect the service to be back to normal in 30 minutes.
- resolved Apr 08, 2026, 06:26 AM UTC
This incident has been resolved