Relevance AI incident

Some Workforces and Agents using tool based triggers cannot be published or cloned

Resolved after 7 hours 17 minutes, affecting Application (Agent Builder) and Application (Agent Builder), on April 13, 2026.

resolved Apr 14, 2026, 01:35 AM UTC

We have released a comprehensive fix to the issue. Workforces and agents with tool based triggers can now be published and cloned again.

Started
Apr 13, 2026, 06:18 PM UTC
Resolved
Apr 14, 2026, 01:35 AM UTC
Duration
7h 17m
Detected by Pingoru
Apr 13, 2026, 06:18 PM UTC

Affected components

Application (Agent Builder)Application (Agent Builder)

Update timeline

  1. investigating Apr 13, 2026, 06:18 PM UTC

    We had reports where some workforces and agents that use tool based triggers can't be published or cloned. We are investigating the cause and working on a fix.

  2. resolved Apr 14, 2026, 01:35 AM UTC

    We have released a comprehensive fix to the issue. Workforces and agents with tool based triggers can now be published and cloned again.

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