Relevance AI incident

Existing agents do not show tools and prompts in some projects

Resolved after 1 hour 31 minutes, affecting section-246798 (Agent Builder) and section-246798 (Agent Builder), on July 20, 2026.

investigating Jul 20, 2026, 04:37 AM UTC

We have switched off a flag and the issue has been mitigated. We are continuing to investigate the root cause.

Started
Jul 20, 2026, 04:37 AM UTC
Resolved
Jul 20, 2026, 06:08 AM UTC
Duration
1h 31m
Detected by Pingoru
Jul 20, 2026, 04:37 AM UTC

Affected components

section-246798 (Agent Builder)section-246798 (Agent Builder)

Update timeline

  1. investigating Jul 20, 2026, 04:37 AM UTC

    We have switched off a flag and the issue has been mitigated. We are continuing to investigate the root cause.

  2. resolved Jul 20, 2026, 06:08 AM UTC

    We have identified the root cause, the mitigation is complete

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