Relevance AI incident

Pull-based triggers in our EU region have stopped processing.

Resolved after 1 hour 51 minutes, affecting API Gateways (EU API), on April 23, 2026.

resolved Apr 23, 2026, 06:20 AM UTC

A fix has been rolled out to production and pull-based triggers in our EU region have resumed processing.

Started
Apr 23, 2026, 04:29 AM UTC
Resolved
Apr 23, 2026, 06:20 AM UTC
Duration
1h 51m
Detected by Pingoru
Apr 23, 2026, 04:29 AM UTC

Affected components

API Gateways (EU API)

Update timeline

  1. investigating Apr 23, 2026, 04:29 AM UTC

    All pull-based triggers in our EU region have stopped processing. We have identified the cause, and are preparing a fix.

  2. resolved Apr 23, 2026, 06:20 AM UTC

    A fix has been rolled out to production and pull-based triggers in our EU region have resumed processing.

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