Relevance AI experienced a minor incident on April 8, 2026 affecting Application (Agent Builder) and Application (Chat) and 1 more component, lasting 20m. The incident has been resolved; the full update timeline is below.
Affected components
Application (Agent Builder)Application (Chat)API Gateways (AU API)API Gateways (EU API)API Gateways (US API)
Update timeline
- investigating Apr 08, 2026, 06:06 AM UTC
Starting around 4pm the chat and builder app are experiencing extreme slowness across all regions. The team is reverting a recent release to fix the issue. We expect the service to be back to normal in 30 minutes.
- resolved Apr 08, 2026, 06:26 AM UTC
This incident has been resolved