Relevance AI incident
Chat and Builder are experiencing extreme slowness
Minor Vendor's status page →
Resolved after 20 minutes, affecting section-246798 (Agent Builder) and section-246798 (Chat) and 1 more, on April 8, 2026.
Starting around 4pm the chat and builder app are experiencing extreme slowness across all regions. The team is reverting a recent release to fix the issue. We expect the service to be back to normal in 30 minutes.
Affected components
section-246798 (Agent Builder)section-246798 (Chat)section-255947 (AU API)section-255947 (EU API)section-255947 (US API)section-246798 (Chat)section-246798 (Agent Builder)
Update timeline
- investigating Apr 08, 2026, 06:06 AM UTC
Starting around 4pm the chat and builder app are experiencing extreme slowness across all regions. The team is reverting a recent release to fix the issue. We expect the service to be back to normal in 30 minutes.
- resolved Apr 08, 2026, 06:26 AM UTC
This incident has been resolved
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