Relevance AI incident

Degraded Claude Sonnet 5 service

Resolved after 54 minutes, affecting section-246798 (Agent Builder) and section-246798 (Chat) and 1 more, on August 4, 2026.

investigating Aug 04, 2026, 06:41 AM UTC

Claude Sonnet 5 models are experiencing an elevated rate of errors. Other model families are normal. This is expected to return to normal levels shortly For the most up to date information, check https://status.claude.com/

Started
Aug 04, 2026, 06:41 AM UTC
Resolved
Aug 04, 2026, 07:35 AM UTC
Duration
54m
Detected by Pingoru
Aug 04, 2026, 06:41 AM UTC

Affected components

section-246798 (Agent Builder)section-246798 (Chat)section-246798 (Chat)section-246798 (Agent Builder)

Update timeline

  1. investigating Aug 04, 2026, 06:41 AM UTC

    Claude Sonnet 5 models are experiencing an elevated rate of errors. Other model families are normal. This is expected to return to normal levels shortly For the most up to date information, check https://status.claude.com/

  2. resolved Aug 04, 2026, 07:35 AM UTC

    This incident has been resolved. All Anthropic models are performing normally

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