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Last checked 3m ago
Current status
Reducto is up

No incidents right now.

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Reducto is operational right now. Last checked 3m ago; the most recent incident resolved 31d ago.

Real-time Reducto status, recent outages, and incident history: pulled directly from Reducto's official status page at status.reducto.ai every 5 minutes. Pingoru tracks 6 Reducto services and has captured 9 incidents in the last 90 days (99.95% uptime). Get email, Slack, Discord, or webhook alerts the moment Reducto reports a new incident, free for 3 monitors, no credit card.

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Reducto uptime 99.95% uptime · past 90 days
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Recent outages & incidents

Past 90 days
  1. Degraded performance on Parse API in the EU region
    Resolved 56m
    Started Oct 01, 2026, 09:13 PM UTC · Resolved Oct 01, 2026, 10:10 PM UTC
    Parsing
    Timeline · 2 updates
    • investigating · Oct 01, 2026, 09:13 PM UTC

      We are investigating degraded performance on the Parse API in the EU region (eu.platform.reducto.ai). Only the EU region is affected.

    • resolved · Oct 01, 2026, 10:10 PM UTC

      The Parse API in the EU region returned no errors after 21:18 UTC. This incident is resolved.

    Latest: The Parse API in the EU region returned no errors after 21:18 UTC. This incident is resolved.

  2. Degraded performance on Parse API
    Resolved 55m
    Started Oct 01, 2026, 07:07 PM UTC · Resolved Oct 01, 2026, 08:02 PM UTC
    Parsing
    Timeline · 3 updates
    • investigating · Oct 01, 2026, 07:07 PM UTC

      We are investigating degraded performance on the Parse API.

    • monitoring · Oct 01, 2026, 08:02 PM UTC

      An outage of our OCR service caused the degraded performance on the Parse API. The OCR service has recovered. We are monitoring the results.

    • resolved · Oct 01, 2026, 09:00 PM UTC

      The Parse API is fully recovered. This incident is resolved.

    Latest: The Parse API is fully recovered. This incident is resolved.

  3. Partial degradation of Parse
    Resolved 29m
    Started Sep 28, 2026, 03:05 AM UTC · Resolved Sep 28, 2026, 03:35 AM UTC
    Parsing
    Timeline · 4 updates
    • investigating · Sep 28, 2026, 03:05 AM UTC

      Parse requests are degraded. Only the /parse endpoint is affected. Extract, Split, and Edit are operating normally. We are investigating.

    • identified · Sep 28, 2026, 03:22 AM UTC

      Parse latency is degraded because of an issue with our GPU clusters. Our engineers are working on a fix. Only the /parse endpoint is affected.

    • monitoring · Sep 28, 2026, 03:35 AM UTC

      The GPU clusters are recovered, and Parse latency is back to normal. We are monitoring the results.

    • resolved · Sep 28, 2026, 08:09 PM UTC

      This incident is resolved. Parse latency has been normal since 8:35 PM PDT on September 27.

    Latest: This incident is resolved. Parse latency has been normal since 8:35 PM PDT on September 27.

  4. Partial degradation of Parse for requests with embed_pdf_metadata
    Resolved –
    Started Sep 16, 2026, 02:51 AM UTC · Resolved Sep 16, 2026, 02:51 AM UTC
    Timeline · 1 update
    • resolved · Sep 16, 2026, 02:51 AM UTC

      Status: Resolved This is resolved. Parse requests with embed_pdf_metadata set to true are operating normally.

    Latest: Status: Resolved This is resolved. Parse requests with embed_pdf_metadata set to true are operating normally.

  5. Partial degradation of Parse for requests with embed_pdf_metadata
    Resolved 20m
    Started Sep 16, 2026, 02:28 AM UTC · Resolved Sep 16, 2026, 02:48 AM UTC
    Parsing
    Timeline · 2 updates
    • investigating · Sep 16, 2026, 02:28 AM UTC

      Parse requests with embed_pdf_metadata set to true are degraded. Other Parse requests are unaffected. We are investigating.

    • resolved · Sep 16, 2026, 02:48 AM UTC

      This is resolved. Parse requests with embed_pdf_metadata set to true are operating normally.

    Latest: This is resolved. Parse requests with embed_pdf_metadata set to true are operating normally.

See the full Reducto outage history

5 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

Browse Reducto outage history →

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Incident record

Since April 2026 · incident.io · 6 components checked every 5 minutes
43incidents recorded
38last 12 months
9last 90 days
2 hourstypical duration, 12 months

The longest incident in the last year, Investigating elevated 500 errors. on December 17, 2025, ran for 38 hours. 2 maintenance windows announced in the same period.

Most affected components, last 12 months

  • Parsing26
  • Extraction19
  • Studio8
  • Splitting2

Latest incidents

  • Degraded performance on Parse API in the EU region October 1, 2026 · 56 minutes · degraded service

    We are investigating degraded performance on the Parse API in the EU region (eu.platform.reducto.ai). Only the EU region is affected.

  • Degraded performance on Parse API October 1, 2026 · 55 minutes · degraded service

    We are investigating degraded performance on the Parse API.

  • Partial degradation of Parse September 28, 2026 · 29 minutes · degraded service

    Parse requests are degraded. Only the /parse endpoint is affected. Extract, Split, and Edit are operating normally. We are investigating.

Outage history

Past 90 days · 10 incidents View full outage history →