Reducto incident

Degraded performance on Parse API in the EU region

Minor Resolved View vendor source →

Reducto experienced a minor incident on October 1, 2026 affecting Parsing, lasting —. The incident has been resolved; the full update timeline is below.

Started
Oct 01, 2026, 10:10 PM UTC
Resolved
Oct 01, 2026, 10:10 PM UTC
Duration
—
Detected by Pingoru
Oct 01, 2026, 10:10 PM UTC

Affected components

Parsing

Update timeline

  1. investigating Oct 01, 2026, 09:13 PM UTC

    Status: Investigating We are investigating degraded performance on the Parse API in the EU region (eu.platform.reducto.ai). Only the EU region is affected. Affected components Parsing (Degraded performance)

  2. resolved Oct 01, 2026, 10:10 PM UTC

    Status: Resolved The Parse API in the EU region returned no errors after 21:18 UTC. This incident is resolved. Affected components Parsing (Operational)