Reducto experienced a minor incident on October 1, 2026 affecting Parsing, lasting 1h 52m. The incident has been resolved; the full update timeline is below.
Affected components
Parsing
Update timeline
- investigating Oct 01, 2026, 07:07 PM UTC
Status: Investigating We are investigating degraded performance on the Parse API. Affected components Parsing (Degraded performance)
- monitoring Oct 01, 2026, 08:02 PM UTC
Status: Monitoring An outage of our OCR service caused the degraded performance on the Parse API. The OCR service has recovered. We are monitoring the results. Affected components Parsing (Operational)
- resolved Oct 01, 2026, 09:00 PM UTC
Status: Resolved The Parse API is fully recovered. This incident is resolved. Affected components Parsing (Operational)