Reducto incident

Elevated latency for /parse

Minor Resolved View vendor source →

Reducto experienced a minor incident on August 18, 2026 affecting Parsing, lasting 1h 29m. The incident has been resolved; the full update timeline is below.

Started
Aug 18, 2026, 04:52 PM UTC
Resolved
Aug 18, 2026, 06:22 PM UTC
Duration
1h 29m
Detected by Pingoru
Aug 18, 2026, 04:52 PM UTC

Affected components

Parsing

Update timeline

  1. identified Aug 18, 2026, 04:52 PM UTC

    Status: Identified Elevated latency for parse, due to an issue with one of our gpu clusters. We've identified the problem and are actively fixing it. Affected components Parsing (Degraded performance)

  2. resolved Aug 18, 2026, 06:22 PM UTC

    Status: Resolved This is resolved. The GPU cluster issue has been fixed and parse latency has returned to normal. We confirmed recovery across the fleet. Thank you for your patience. Affected components Parsing (Operational)