RedSky incident

Portal Performance Issues

Ongoing since 08:43 PM UTC, affecting API and Portal Availability and 1 more.

monitoring Oct 29, 2026, 09:43 PM UTC

Performance issues are returning to normal levels as we continue to montior.

Started
Oct 29, 2026, 08:43 PM UTC
Resolved
Ongoing
Duration
● 1h 23m
Detected by Pingoru
Oct 29, 2026, 08:43 PM UTC

Affected components

APIPortal AvailabilityCall Routing

Update timeline

  1. investigating Oct 29, 2026, 08:43 PM UTC

    We are currently noticing issues with the portal and are investigating. We will be updating this page shortly

  2. investigating Oct 29, 2026, 09:13 PM UTC

    We are currently experiencing an outage with the portal and calls are routing through the National Relay Center. We are working to restore this as soon as possible.

  3. monitoring Oct 29, 2026, 09:43 PM UTC

    Performance issues are returning to normal levels as we continue to montior.

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