Is RedSky down?

Last checked 1m ago
Current status
RedSky has degraded performance

3 active incidents: VoIP Positioning Center (VPC) Incident Notice ? TT 894268, VoIP Positioning Center (VPC) Incident Notice ? TT 894268 · +1 more

Official status page: https://redskytechnologies.statuspage.io · Polled every 5 minutes · 13 components tracked

RedSky is reporting degraded performance right now (last checked 1m ago). Services are up but slower or partially failing.

Real-time RedSky status, recent outages, and incident history — pulled directly from RedSky's official status page at https://redskytechnologies.statuspage.io every 5 minutes. Pingoru tracks 13 RedSky services and has captured 25 incidents in the last 90 days (99.22% uptime). Get email, Slack, Discord, or webhook alerts the moment RedSky reports a new incident — free for 5 monitors, no credit card.

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RedSky uptime 99.22% uptime · past 90 days
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Active incidents 3

  1. Ongoing ● 217d 4h
    Started Dec 23, 2025, 09:21 PM UTC
    Call Routing
    Timeline · 2 updates
    • investigating · Dec 23, 2025, 09:21 PM UTC

      This is a Initial notification. RedSky Technologies is informing you of a potential impact to 911 services in network or systems. You may be experiencing The issue is affecting 9 1 1 call delivery to the following PSAPs: ? FCCID 8097, Mcclain County 9-1-1, Oklahoma on VoIP service, this is a Single PSAP outage. This outage is believed to have begun at 2025-12-23 12:16 CST with an expected time to resolution of . Unknown. During this outage, calls are being delivered to the PSAP?s 10 digit 24 by 7 emergency line. If you have any questions regarding this notification please reach out to RedSky Technologies support regarding TT 894268 or your service provider.

    • identified · Dec 29, 2025, 08:16 PM UTC

      This is a Update notification. RedSky Technologies is informing you of a potential impact to 911 services in network or systems. You may be experiencing The issue is affecting 9 1 1 call delivery to the following PSAPs: ? FCCID 8097, Mcclain County 9-1-1, Oklahoma on VoIP service, this is a Single PSAP outage. This outage is believed to have begun at 2025-12-23 12:16 CST with an expected time to resolution of . On-premise call handling equipment. During this outage, calls are being delivered to the PSAP?s 10 digit 24 by 7 emergency line. If you have any questions regarding this notification please reach out to RedSky Technologies support regarding TT 894268 or your service provider.

    Latest: This is a Update notification. RedSky Technologies is informing you of a potential impact to 911 services in network or systems. You may be experiencing The issue is affecting 9 1 …

  2. Ongoing ● 217d 4h
    Started Dec 23, 2025, 09:21 PM UTC
    Call Routing
    Timeline · 2 updates
    • investigating · Dec 23, 2025, 09:21 PM UTC

      This is a Initial notification. RedSky Technologies is informing you of a potential impact to 911 services in network or systems. You may be experiencing The issue is affecting 9 1 1 call delivery to the following PSAPs: ? FCCID 8097, Mcclain County 9-1-1, Oklahoma on VoIP service, this is a Single PSAP outage. This outage is believed to have begun at 2025-12-23 12:16 CST with an expected time to resolution of . Unknown. During this outage, calls are being delivered to the PSAP?s 10 digit 24 by 7 emergency line. If you have any questions regarding this notification please reach out to RedSky Technologies support regarding TT 894268 or your service provider.

    • identified · Dec 29, 2025, 08:15 PM UTC

      This is a Update notification. RedSky Technologies is informing you of a potential impact to 911 services in network or systems. You may be experiencing The issue is affecting 9 1 1 call delivery to the following PSAPs: ? FCCID 8097, Mcclain County 9-1-1, Oklahoma on VoIP service, this is a Single PSAP outage. This outage is believed to have begun at 2025-12-23 12:16 CST with an expected time to resolution of . On-premise call handling equipment. During this outage, calls are being delivered to the PSAP?s 10 digit 24 by 7 emergency line. If you have any questions regarding this notification please reach out to RedSky Technologies support regarding TT 894268 or your service provider.

    Latest: This is a Update notification. RedSky Technologies is informing you of a potential impact to 911 services in network or systems. You may be experiencing The issue is affecting 9 1 …

  3. Ongoing ● 217d 4h
    Started Dec 23, 2025, 09:20 PM UTC
    Call Routing
    Timeline · 2 updates
    • investigating · Dec 23, 2025, 09:20 PM UTC

      This is a Initial notification. RedSky Technologies is informing you of a potential impact to 911 services in network or systems. You may be experiencing The issue is affecting 9 1 1 call delivery to the following PSAPs: ? FCCID 8097, Mcclain County 9-1-1, Oklahoma on VoIP service, this is a Single PSAP outage. This outage is believed to have begun at 2025-12-23 12:16 CST with an expected time to resolution of . Unknown. During this outage, calls are being delivered to the PSAP?s 10 digit 24 by 7 emergency line. If you have any questions regarding this notification please reach out to RedSky Technologies support regarding TT 894268 or your service provider.

    • identified · Dec 29, 2025, 08:13 PM UTC

      This is a Update notification. RedSky Technologies is informing you of a potential impact to 911 services in network or systems. You may be experiencing The issue is affecting 9 1 1 call delivery to the following PSAPs: ? FCCID 8097, Mcclain County 9-1-1, Oklahoma on VoIP service, this is a Single PSAP outage. This outage is believed to have begun at 2025-12-23 12:16 CST with an expected time to resolution of . On-premise call handling equipment. During this outage, calls are being delivered to the PSAP?s 10 digit 24 by 7 emergency line. If you have any questions regarding this notification please reach out to RedSky Technologies support regarding TT 894268 or your service provider.

    Latest: This is a Update notification. RedSky Technologies is informing you of a potential impact to 911 services in network or systems. You may be experiencing The issue is affecting 9 1 …

Recent outages & incidents

Past 90 days
  1. Resolved 1d 4h
    Started Jul 26, 2026, 11:29 AM UTC · Resolved Jul 27, 2026, 04:20 PM UTC
    VPC Outages
    Timeline · 5 updates
    • investigating · Jul 26, 2026, 11:29 AM UTC

      This is an Initial notification. RedSky Technologies is informing you of a potential impact to 911 services in Sinch network or systems. You may be experiencing disruption to VoIP 9-1-1 services in the affected region. Start time: July 25, 2026, at 8:57 PM Central Time. Estimated time to resolution: Currently Unknown. Cause: Currently Unknown. Routing/workaround: During this outage, calls are being delivered to the PSAP's 10 digit 24 by 7 emergency line. Affected PSAPs: FCCID 5794, Lincoln City Police Department, Lincoln, OR; FCCID 5833, Tillamook County Emergency Communications District, Tillamook, OR.

    • investigating · Jul 26, 2026, 11:31 AM UTC

      This is an Update notification. RedSky Technologies is informing you of a potential impact to 911 services in Sinch network or systems. You may be experiencing disruption to VoIP 9-1-1 services in the affected region. Start time: July 25, 2026, at 8:57 PM Central Time. Estimated time to resolution: Currently unknown. Cause: Currently unknown; carriers are working to isolate cause. Routing/workaround: During this outage, calls are being delivered to the PSAP's 10 digit 24 by 7 emergency line. Affected PSAPs: FCCID 5794, Lincoln City Police Department, Lincoln, OR; FCCID 5833, Tillamook County Emergency Communications District, Tillamook, OR.

    • investigating · Jul 26, 2026, 09:38 PM UTC

      This is an Update notification. RedSky Technologies is informing you of a potential impact to 911 services in Sinch network or systems. You may be experiencing disruption to VoIP 9-1-1 services in the affected region. Start time: July 25, 2026, at 8:57 PM Central Time. Estimated time to resolution: Currently Unknown. Cause: Currently unknown; carriers are working to isolate the cause. Routing/workaround: During this outage, calls are being delivered to the PSAP's 10 digit 24 by 7 emergency line. Affected PSAPs: FCCID 5794, Lincoln City Police Department, Lincoln, OR; FCCID 5833, Tillamook County Emergency Communications District, Tillamook, OR.

    • investigating · Jul 27, 2026, 01:38 AM UTC

      This is an Update notification. RedSky Technologies is informing you of a potential impact to 911 services in Sinch network or systems. You may be experiencing disruption to VoIP 9-1-1 services in the affected region. Start time: July 25, 2026, at 8:57 PM Central Time. Estimated time to resolution: Currently Unknown. Cause: Currently unknown; carriers are working to isolate the cause. Routing/workaround: During this outage, calls are being delivered to the PSAP's 10 digit 24 by 7 emergency line. Affected PSAPs: FCCID 5794, Lincoln City Police Department, Lincoln, OR; FCCID 5833, Tillamook County Emergency Communications District, Tillamook, OR; FCCID 5845, Willamette Valley Communications Center, Marion, OR.

    • resolved · Jul 27, 2026, 04:20 PM UTC

      This is a Resolved notification. RedSky Technologies is informing you that this incident may have impacted 911 services in Sinch network or systems. VoIP 9-1-1 services are operating normally in the affected region. Start time: July 25, 2026, at 8:57 PM Central Time. Resolved time: approximately 2:12 AM Central Time. Cause: Loss of SS7 connectivity between the Lumen hand-off and AT&T. Calls are once again being delivered with full ANI ALI, however. Affected PSAPs: FCCID 5794, Lincoln City Police Department, Lincoln, OR; FCCID 5833, Tillamook County Emergency Communications District, Tillamook, OR; FCCID 5845, Willamette Valley Communications Center, Marion, OR.

    Latest: This is a Resolved notification. RedSky Technologies is informing you that this incident may have impacted 911 services in Sinch network or systems. VoIP 9-1-1 services are operati…

  2. Resolved 4h 43m
    Started Jul 22, 2026, 11:59 AM UTC · Resolved Jul 22, 2026, 04:43 PM UTC
    VPC Outages
    Timeline · 3 updates
    • investigating · Jul 22, 2026, 11:59 AM UTC

      This is an Initial notification. RedSky Technologies is informing you of a potential impact to 911 services in Sinch network or systems. You may be experiencing disruption to VoIP 9-1-1 services in the affected region. Start time: 03:11:32 AM CST. Estimated time to resolution: 8:00 am CT. Cause: External vendor maintenance. Routing/workaround: During this outage, calls are being delivered to the PSAP's 10 digit 24 by 7 emergency line. Affected PSAPs: Butte County Sheriff Oroville Butte CA; Chico Police Department Butte CA; Csu Chico Police Department Butte CA; Oroville Police Department Butte CA; Paradise Police Department Butte CA.

    • identified · Jul 22, 2026, 12:02 PM UTC

      This is an Update notification. RedSky Technologies is informing you of a potential impact to 911 services in Sinch network or systems. You may be experiencing disruption to VoIP 9-1-1 services in the affected region. Start time: 03:11:32 AM CST. Estimated time to resolution: 08:00 CT. Cause: Vendor maintenance. Routing/workaround: During this outage, calls are being delivered to the PSAP's 10 digit 24 by 7 emergency line. Affected PSAPs: Butte County Sheriff Oroville Butte CA; Chico Police Department Butte CA; Csu Chico Police Department Butte CA; Oroville Police Department Butte CA; Paradise Police Department Butte CA.

    • resolved · Jul 22, 2026, 04:43 PM UTC

      This is a Resolved notification. RedSky Technologies is informing you that this incident may have impacted 911 services in Sinch network or systems. VoIP 9-1-1 services are operating normally in the affected region. Start time: 03:11:32 AM CST. Resolved time: 04:52:08 AM CT. Cause: external vendor maintenance. Affected PSAPs: Butte County Sheriff Oroville Butte CA; Chico Police Department Butte CA; Csu Chico Police Department Butte CA; Oroville Police Department Butte CA; Paradise Police Department Butte CA.

    Latest: This is a Resolved notification. RedSky Technologies is informing you that this incident may have impacted 911 services in Sinch network or systems. VoIP 9-1-1 services are operati…

  3. Resolved 10h 16m
    Started Jul 13, 2026, 02:39 PM UTC · Resolved Jul 14, 2026, 12:55 AM UTC
    Portal AvailabilityPortal AvailabilityPortal Availability
    Timeline · 4 updates
    • investigating · Jul 13, 2026, 02:39 PM UTC

      We are currently experiencing an issue with location imports giving an error for "Building Name does not exist". We are working to restore the importing service but in the meantime the individual location adds still operate.

    • identified · Jul 13, 2026, 05:00 PM UTC

      The issue has been identified and a fix is being developed

    • identified · Jul 13, 2026, 09:22 PM UTC

      Please be aware that RedSky will be updating the portals at 7pm CT to address an issue that is impacting import functionality. No interruption in portal access, API, or call routing is expected. WHEN E911 Anywhere(https://anywhere.e911cloud.com/) 7/13/26 Starting at 7pm CT Horizon Mobility(https://wxc.e911cloud.com/)(https://horizon.e911cloud.com/) 7/13/26 Starting at 7pm CT

    • resolved · Jul 14, 2026, 12:55 AM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  4. Resolved 19h 7m
    Started Jul 12, 2026, 12:52 AM UTC · Resolved Jul 12, 2026, 08:00 PM UTC
    VPC Outages
    Timeline · 4 updates
    • investigating · Jul 12, 2026, 12:52 AM UTC

      This is an Initial notification. RedSky Technologies is informing you of a potential impact to 911 services in Sinch network or systems. You may be experiencing disruption to VoIP 9-1-1 services for the affected PSAP. Start time: 7/11/26 at 11:23am Central Time. Estimated time to resolution: Currently unknown. Cause: Currently unknown. Routing/workaround: During this outage, calls are being delivered to the PSAP's 10 digit 24 by 7 emergency line. Affected PSAPs: FCCID 2095, Southern Idaho Regional Communications Center SIRCOM, Jerome, ID.

    • investigating · Jul 12, 2026, 02:23 AM UTC

      This is an Update notification. RedSky Technologies is informing you of a potential impact to 911 services in Sinch network or systems. You may be experiencing disruption to VoIP 9-1-1 services for the affected PSAP. Start time: 7/11/26 at 11:23am Central Time. Estimated time to resolution: Currently unknown. Cause: Currently unknown, Carriers are working to isolate cause. Routing/workaround: During this outage, calls are being delivered to the PSAP's 10 digit 24 by 7 emergency line. Affected PSAPs: FCCID 2095, Southern Idaho Regional Communications Center SIRCOM, Jerome, ID.

    • identified · Jul 12, 2026, 03:11 AM UTC

      This is an Update notification. RedSky Technologies is informing you of a potential impact to 911 services in Sinch network or systems. You may be experiencing disruption to VoIP 9-1-1 services for the affected PSAP. Start time: 7/11/26 at 11:23am Central Time. Estimated time to resolution: Currently unknown. Cause: Higher Level Fiber Cut. Routing/workaround: During this outage, calls are being delivered to the PSAP's 10 digit 24 by 7 emergency line. Affected PSAPs: FCCID 2095, Southern Idaho Regional Communications Center SIRCOM, Jerome, ID.

    • resolved · Jul 12, 2026, 08:00 PM UTC

      This is an Update notification. RedSky Technologies is informing you that this incident may have impacted 911 services in Sinch network or systems. VoIP 9-1-1 services are operating normally for the affected PSAP. Start time: 7/11/26 at 11:23am Central Time. Resolved time: 7/12/26 - 4:42am Central Time. Cause: Higher Level Fiber Cut. Affected PSAPs: FCCID 2095, Southern Idaho Regional Communications Center SIRCOM, Jerome, ID.

    Latest: This is an Update notification. RedSky Technologies is informing you that this incident may have impacted 911 services in Sinch network or systems. VoIP 9-1-1 services are operatin…

  5. Resolved 16h 48m
    Started Jul 07, 2026, 09:19 PM UTC · Resolved Jul 08, 2026, 02:07 PM UTC
    VPC Outages
    Timeline · 2 updates
    • investigating · Jul 07, 2026, 09:19 PM UTC

      This is an Initial notification. RedSky Technologies is informing you of a potential impact to 911 services in Sinch network or systems. You may be experiencing disruption to VoIP 9-1-1 services for the affected PSAP. Start time: 7/7/2026 9:40 AM Central Time. Estimated time to resolution: Currently unknown. Cause: Currently unknown. Routing/workaround: During this outage, calls are being delivered to the PSAP's 10 digit 24 by 7 emergency line. Affected PSAPs: FCC 5455 Oakwood Public Safety Department, OH.

    • resolved · Jul 08, 2026, 02:07 PM UTC

      This is a Resolved notification. RedSky Technologies is informing you that this incident may have impacted 911 services in Sinch network or systems. VoIP 9-1-1 services are operating normally for the affected PSAP. Start time: 7/7/2026 9:40 AM Central Time. Resolution: Resolved. Affected PSAPs: Oakwood Public Safety Department, OH FCC 5455.

    Latest: This is a Resolved notification. RedSky Technologies is informing you that this incident may have impacted 911 services in Sinch network or systems. VoIP 9-1-1 services are operati…

See the full RedSky outage history

10 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

Browse RedSky outage history →

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Outage history

Past 90 days · 12 incidents View full outage history →