RedSky incident
VoIP Positioning Center (VPC) Incident Notice (TT #1094259)
Ongoing since 06:12 PM UTC, affecting VPC Outages.
This is an Update notification. RedSky Technologies is informing you of a potential impact to 911 services in Sinch network or systems. You may be experiencing disruption to VoIP 9-1-1 services in the affected region. Start time: 10/24/26 7:38AM Central Time. Estimated time to resolution: Currently unknown. Cause: Currently unknown. Routing/workaround: During this outage, calls are being delivered to the PSAP’s 10 digit 24 by 7 emergency line. Affected PSAPs: FCCID 3246, Biddeford P D, York County, ME; FCCID 3300, Westbrook P D, Cumberland County, ME.
Affected components
Update timeline
- investigating Oct 24, 2026, 06:12 PM UTC
This is an Initial notification. RedSky Technologies is informing you of a potential impact to 911 services in Sinch network or systems. You may be experiencing disruption to VoIP 9-1-1 services in the affected region. Start time: 10/24/26 7:38AM Central Time. Estimated time to resolution: Currently unknown. Cause: Currently unknown. Routing/workaround: During this outage, calls are being delivered to the PSAP’s 10 digit 24 by 7 emergency line. Affected PSAPs: FCCID 3246, Biddeford P D, York County, ME; FCCID 3300, Westbrook P D, Cumberland County, ME.
- investigating Oct 24, 2026, 07:20 PM UTC
This is an Update notification. RedSky Technologies is informing you of a potential impact to 911 services in Sinch network or systems. You may be experiencing disruption to VoIP 9-1-1 services in the affected region. Start time: 10/24/26 7:38AM Central Time. Estimated time to resolution: Currently unknown. Cause: Currently unknown. Routing/workaround: During this outage, calls are being delivered to the PSAP’s 10 digit 24 by 7 emergency line. Affected PSAPs: FCCID 3246, Biddeford P D, York County, ME; FCCID 3300, Westbrook P D, Cumberland County, ME.
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