RedSky incident

Canadian Address Validation Service Disruption

Notice Ongoing View vendor source →

RedSky is currently experiencing a notice incident affecting API and API and 1 more component, which began 2h ago. The vendor's full update timeline is below.

Started
Oct 21, 2026, 09:23 PM UTC
Resolved
Ongoing
Duration
● 1h 53m
Detected by Pingoru
Oct 21, 2026, 09:23 PM UTC

Affected components

APIAPIAPIPortal AvailabilityPortal AvailabilityPortal Availability

Update timeline

  1. investigating Oct 21, 2026, 09:23 PM UTC

    RedSky’s Canadian address validation service is currently unavailable due to a newly identified vulnerability impacting PHP services globally, including our Canadian address validation provider. As a result, customers may be unable to validate Canadian addresses through RedSky services at this time. U.S. address validation services are not impacted. We are actively monitoring the situation and will provide updates as more information becomes available. We apologize for any inconvenience and appreciate your patience.