RedSky incident
VoIP Positioning Center (VPC) Incident Notice (TT1089224)
RedSky is currently experiencing a notice incident affecting VPC Outages, which began 13h ago. The vendor's full update timeline is below.
Affected components
Update timeline
- identified Oct 16, 2026, 06:09 PM UTC
This is an Initial notification. RedSky Technologies is informing you of a potential impact to 911 services in Sinch network or systems. You may be experiencing disruption to VoIP 9-1-1 services for the affected PSAP. Start time: 10/07/26 16:17 CT. Estimated time to resolution: Currently unknown. Cause: ALI steering. Routing/workaround: During this outage, calls are being delivered to the National Emergency Call Relay Center. Affected PSAPs: 765, Indio Police Department, Riverside, CA.
- identified Oct 17, 2026, 03:43 AM UTC
This is an Update notification. RedSky Technologies is informing you of a potential impact to 911 services in Sinch network or systems. You may be experiencing disruption to VoIP 9-1-1 services for the affected PSAP. Start time: 10/07/26 16:17 CT. Estimated time to resolution: Currently unknown. Cause: ALI steering. Routing/workaround: During this outage, calls are being delivered to the National Emergency Call Relay Center. Affected PSAPs: 765, Indio Police Department, Riverside, CA.