RedSky incident

VoIP Positioning Center (VPC) Incident Notice ? TT 894268

Minor Resolved View vendor source →

RedSky experienced a minor incident on December 23, 2025 affecting Call Routing, lasting 281d 19h. The incident has been resolved; the full update timeline is below.

Started
Dec 23, 2025, 09:21 PM UTC
Resolved
Oct 01, 2026, 04:53 PM UTC
Duration
281d 19h
Detected by Pingoru
Dec 23, 2025, 09:21 PM UTC

Affected components

Call Routing

Update timeline

  1. investigating Dec 23, 2025, 09:21 PM UTC

    This is a Initial notification. RedSky Technologies is informing you of a potential impact to 911 services in network or systems. You may be experiencing The issue is affecting 9 1 1 call delivery to the following PSAPs: ? FCCID 8097, Mcclain County 9-1-1, Oklahoma on VoIP service, this is a Single PSAP outage. This outage is believed to have begun at 2025-12-23 12:16 CST with an expected time to resolution of . Unknown. During this outage, calls are being delivered to the PSAP?s 10 digit 24 by 7 emergency line. If you have any questions regarding this notification please reach out to RedSky Technologies support regarding TT 894268 or your service provider.

  2. identified Dec 29, 2025, 08:15 PM UTC

    This is a Update notification. RedSky Technologies is informing you of a potential impact to 911 services in network or systems. You may be experiencing The issue is affecting 9 1 1 call delivery to the following PSAPs: ? FCCID 8097, Mcclain County 9-1-1, Oklahoma on VoIP service, this is a Single PSAP outage. This outage is believed to have begun at 2025-12-23 12:16 CST with an expected time to resolution of . On-premise call handling equipment. During this outage, calls are being delivered to the PSAP?s 10 digit 24 by 7 emergency line. If you have any questions regarding this notification please reach out to RedSky Technologies support regarding TT 894268 or your service provider.

  3. resolved Oct 01, 2026, 04:53 PM UTC

    This is a Final notification. RedSky Technologies is informing you of a potential impact to 911 services in network or systems. The issue was affecting 9 1 1 call delivery to the following PSAPs: FCCID 8097, Mcclain County 9-1-1, Oklahoma on VoIP service, this was a Single PSAP outage. This outage begun at 2025-12-23 12:16 CST and had a resolution of 2026-04-01 10:05 CST. The cause of the outage is: On-premises PSAP Call Handling Equipment / Call Processing Equipment. During this outage, calls were being delivered to the PSAPs 10 digit 24 by 7 emergency line. If you have any questions regarding this notification please reach out to RedSky Technologies support regarding TT 894268 or your service provider.