Is Hetzner down?
Last checked 4m ago6 active incidents: Limited availability of cloud instances, Migration of Image Archive Compression Format to zstd · +4 more
Hetzner is reporting degraded performance right now (last checked 4m ago). Services are up but slower or partially failing.
Real-time Hetzner status, recent outages, and incident history — pulled directly from Hetzner's official status page at https://status.hetzner.com every 5 minutes. Pingoru tracks 87 Hetzner services and has captured 119 incidents in the last 90 days (99.06% uptime). Get email, Slack, Discord, or webhook alerts the moment Hetzner reports a new incident — free for 5 monitors, no credit card.
Active incidents 6
- Cloud Server
Timeline · 3 updates
- identified · Apr 28, 2026, 05:02 AM UTC
Due to the continuing high demand and the limited availability of required hardware components, the provisioning of cloud servers at our locations is currently only possible to a limited extent. Given this situation, we are currently required to restrict the creation of new cloud servers for both new customers and some of our existing customers. The selection of affected existing customers is made at random. Unfortunately, it is not possible to individually influence or prioritize specific requests. We are continuously monitoring the situation and working intensively to expand capacity. More details can be found in this article: https://docs.hetzner.com/cloud/general/faq#why-can-cloud-instances-occasionally-not-be-ordered Thank you very much for your understanding.
- identified · May 18, 2026, 09:51 AM UTC
Due to the continuing high demand and the limited availability of required hardware components, the provisioning of cloud servers at our locations is currently only possible to a limited extent. Given this situation, we are currently required to restrict the creation of new cloud servers for both new customers and some of our existing customers. The selection of affected existing customers is made at random. Unfortunately, it is not possible to individually influence or prioritize specific requests. We are continuously monitoring the situation and working intensively to expand capacity. More details can be found in this article: https://docs.hetzner.com/cloud/general/faq#why-can-cloud-instances-occasionally-not-be-ordered Thank you very much for your understanding.
- identified · Jun 26, 2026, 09:46 AM UTC
Due to the continuing high demand and the limited availability of required hardware components, the provisioning of cloud servers at our locations is currently only possible to a limited extent. Given this situation, we are currently required to restrict the creation of new cloud servers for both new customers and some of our existing customers. The selection of affected existing customers is made at random. Unfortunately, it is not possible to individually influence or prioritize specific requests. We are continuously monitoring the situation and working intensively to expand capacity. More details can be found in this article: https://docs.hetzner.com/cloud/general/faq#why-can-cloud-instances-occasionally-not-be-ordered Thank you very much for your understanding.
Latest: Due to the continuing high demand and the limited availability of required hardware components, the provisioning of cloud servers at our locations is currently only possible to a l…
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Timeline · 1 update
- investigating · Jul 23, 2026, 09:22 AM UTC
As part of our ongoing optimization efforts, we are migrating the compression format of our image archives from tar.gz to tar.zst (zstd) to significantly reduce installation times. The file extension of the archives has changed accordingly. If you are operating an automated installation environment and reusing existing installimage configurations, we kindly ask you to review the respective IMAGE parameter and update the file extension to reflect the new tar.zst format.
Latest: As part of our ongoing optimization efforts, we are migrating the compression format of our image archives from tar.gz to tar.zst (zstd) to significantly reduce installation times.…
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Timeline · 1 update
- identified · Jun 12, 2026, 09:30 AM UTC
Due to the current high volume of support requests, processing times for domain requests and billing inquiries may be longer than usual. To ensure your request is processed as quickly as possible, please use our contact form and try to include all your concerns in a single request. Thank you for your understanding. You can also find helpful information in our documentation: Billing & Account: https://docs.hetzner.com/general/billing-and-account-management konsoleH: https://docs.hetzner.com/konsoleh Cloud: https://docs.hetzner.com/cloud Robot: https://docs.hetzner.com/robot
Latest: Due to the current high volume of support requests, processing times for domain requests and billing inquiries may be longer than usual. To ensure your request is processed as quic…
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- Object Storage
Timeline · 3 updates
- investigating · Apr 07, 2026, 11:59 AM UTC
We are currently experiencing exceptionally high utilization which may result in occasional request timeouts. Our team is already working intensively on expanding our hardware capacity. Thank you for your patience.
- investigating · May 19, 2026, 06:25 AM UTC
We are currently experiencing exceptionally high traffic which may result in occasional request timeouts. Our team is already working intensively on expanding our hardware capacity. Thank you for your patience.
- investigating · Jul 23, 2026, 09:45 AM UTC
We are currently experiencing exceptionally high traffic which may result in occasional request timeouts. Our team is already working intensively on expanding our hardware capacity. Thank you for your patience.
Latest: We are currently experiencing exceptionally high traffic which may result in occasional request timeouts. Our team is already working intensively on expanding our hardware capacity…
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Timeline · 3 updates
- identified · Apr 09, 2025, 11:20 AM UTC
Phishing is a serious digital security threat, which causes billions of dollars in damages every year. It’s a risk that both everyday users and companies should not underestimate. There are currently phishing emails circulating in the name of Hetzner. You can recognise these emails by the following features: Sense of urgency: Be careful about any emails with subject lines that ask you to do something urgently, for example, subject likes, “Last reminder: accept the new data protection policies”, “Urgent: renew your domain xyz or it will be locked”, or “Your contract will end soon”. Fake sender: Look out for emails with fake sender names like “HETZNER”, “HetznerSupportTeam”, “Hetzner Online GmbH”. The sender is also fake if the email address does not end with “@hetzner.com”. Links that look real: In the email texts, there are links that look real at first, but that will take you to fake Hetzner login pages. These fake login pages will try to get you to enter your Hetzner login details or your credit card details so they can steal them. If you think an email is fake, do NOT open the email at all. And if you accidentally do open the email, do NOT click on any links. If you get an email like this, delete it immediately. If you already entered your username and/or password on site that you think was fake, you should immediately change your Hetzner password at https://accounts.hetzner.com. To better protect your account against hackers, we strongly recommend that you activate two-factor authentication (2FA) for your Hetzner Account: https://docs.hetzner.com/accounts-panel/accounts/two-factor-authentication/ Please do not call our telephone support about phishing-related issues. Instead, write to us at [email protected]. You can see a collection of phishing emails that we know about here: https://docs.hetzner.com/general/others/phishing-email-collection
- identified · Jun 10, 2026, 12:46 PM UTC
Phishing is a serious digital security threat, which causes billions of dollars in damages every year. It’s a risk that both everyday users and companies should not underestimate. There are currently phishing emails circulating in the name of Hetzner. You can recognise these emails by the following features: Sense of urgency: Be careful about any emails with subject lines that ask you to do something urgently, for example, subject likes, “Last reminder: accept the new data protection policies”, “Urgent: renew your domain xyz or it will be locked”, or “Your contract will end soon”. Fake sender: Look out for emails with fake sender names like “HETZNER”, “HetznerSupportTeam”, “Hetzner Online GmbH”. The sender is also fake if the email address does not end with “@hetzner.com”. Links that look real: In the email texts, there are links that look real at first, but that will take you to fake Hetzner login pages. These fake login pages will try to get you to enter your Hetzner login details or your credit card details so they can steal them. If you think an email is fake, do NOT open the email at all. And if you accidentally do open the email, do NOT click on any links. If you get an email like this, delete it immediately. If you already entered your username and/or password on site that you think was fake, you should immediately change your Hetzner password at https://accounts.hetzner.com. To better protect your account against hackers, we strongly recommend that you activate two-factor authentication (2FA) for your Hetzner Account: https://docs.hetzner.com/accounts-panel/accounts/two-factor-authentication/ Please do not call our telephone support about phishing-related issues. Instead, write to us at [email protected]. You can see a collection of phishing emails that we know about here: https://docs.hetzner.com/general/others/phishing-email-collection
- identified · Jun 12, 2026, 09:26 AM UTC
Phishing is a serious digital security threat, which causes billions of dollars in damages every year. It’s a risk that both everyday users and companies should not underestimate. There are currently phishing emails circulating in the name of Hetzner. You can recognise these emails by the following features: Sense of urgency: Be careful about any emails with subject lines that ask you to do something urgently, for example, subject likes, “Last reminder: accept the new data protection policies”, “Urgent: renew your domain xyz or it will be locked”, or “Your contract will end soon”. Fake sender: Look out for emails with fake sender names like “HETZNER”, “HetznerSupportTeam”, “Hetzner Online GmbH”. The sender is also fake if the email address does not end with “@hetzner.com”. Links that look real: In the email texts, there are links that look real at first, but that will take you to fake Hetzner login pages. These fake login pages will try to get you to enter your Hetzner login details or your credit card details so they can steal them. If you think an email is fake, do NOT open the email at all. And if you accidentally do open the email, do NOT click on any links. If you get an email like this, delete it immediately. If you already entered your username and/or password on site that you think was fake, you should immediately change your Hetzner password at https://accounts.hetzner.com. To better protect your account against hackers, we strongly recommend that you activate two-factor authentication (2FA) for your Hetzner Account: https://docs.hetzner.com/accounts-panel/accounts/two-factor-authentication/ Please do not call our telephone support about phishing-related issues. Instead, write to us at [email protected]. You can see a collection of phishing emails that we know about here: https://docs.hetzner.com/general/others/phishing-email-collection
Latest: Phishing is a serious digital security threat, which causes billions of dollars in damages every year. It’s a risk that both everyday users and companies should not underestimate. …
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Recent outages & incidents
Past 90 days- Cloud
Timeline · 2 updates
- identified · Jul 29, 2026, 08:57 PM UTC
We are currently experiencing a fault on our cloud leaf hel1-cloud1-leaf9. Our technicians are working hard on analyzing the cause of the interruption in order to solve the issue. Please bear with us. As soon as more information is available, we shall inform you via this website. We apologize for any inconvenience. Thank you for your understanding.
- monitoring · Jul 29, 2026, 09:12 PM UTC
We are currently experiencing a fault on our cloud leaf hel1-cloud1-leaf9. Our technicians are working hard on analyzing the cause of the interruption in order to solve the issue. Please bear with us. As soon as more information is available, we shall inform you via this website. We apologize for any inconvenience. Thank you for your understanding.
Latest: We are currently experiencing a fault on our cloud leaf hel1-cloud1-leaf9. Our technicians are working hard on analyzing the cause of the interruption in order to solve the issue. …
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- Cloud
Timeline · 2 updates
- identified · Jul 29, 2026, 05:53 PM UTC
We are currently experiencing a fault on our cloud leaf nbg1-cloud1-leaf97. Our technicians are working hard on analyzing the cause of the interruption in order to solve the issue. Please bear with us. As soon as more information is available, we shall inform you via this website. We apologize for any inconvenience. Thank you for your understanding.
- monitoring · Jul 29, 2026, 06:06 PM UTC
We are currently experiencing a fault on our cloud leaf nbg1-cloud1-leaf97. Our technicians are working hard on analyzing the cause of the interruption in order to solve the issue. Please bear with us. As soon as more information is available, we shall inform you via this website. We apologize for any inconvenience. Thank you for your understanding.
Latest: We are currently experiencing a fault on our cloud leaf nbg1-cloud1-leaf97. Our technicians are working hard on analyzing the cause of the interruption in order to solve the issue.…
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Timeline · 2 updates
- scheduled · Jul 23, 2026, 01:11 PM UTC
In the mentioned period, we will perform maintenance work on the mirror (mirror.hetzner.com / download.hetzner.com) in the region ASH, which may briefly lead to system updates being interrupted in that region.
- identified · Jul 29, 2026, 05:03 AM UTC
In the mentioned period, we will perform maintenance work on the mirror (mirror.hetzner.com / download.hetzner.com) in the region ASH, which may briefly lead to system updates being interrupted in that region.
Latest: In the mentioned period, we will perform maintenance work on the mirror (mirror.hetzner.com / download.hetzner.com) in the region ASH, which may briefly lead to system updates bein…
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- Cloud
Timeline · 1 update
- identified · Jul 28, 2026, 08:09 AM UTC
Currently there is a delay in creating or modifying resources in the Hetzner Cloud.
Latest: Currently there is a delay in creating or modifying resources in the Hetzner Cloud.
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- Cloud
Timeline · 2 updates
- identified · Jul 28, 2026, 05:16 AM UTC
We are currently experiencing a fault on our cloud leaf hel1-cloud1-leaf16. Our technicians are working hard on analyzing the cause of the interruption in order to solve the issue. Please bear with us. As soon as more information is available, we shall inform you via this website. We apologize for any inconvenience. Thank you for your understanding.
- monitoring · Jul 28, 2026, 05:45 AM UTC
We are currently experiencing a fault on our cloud leaf hel1-cloud1-leaf16. Our technicians are working hard on analyzing the cause of the interruption in order to solve the issue. Please bear with us. As soon as more information is available, we shall inform you via this website. We apologize for any inconvenience. Thank you for your understanding.
Latest: We are currently experiencing a fault on our cloud leaf hel1-cloud1-leaf16. Our technicians are working hard on analyzing the cause of the interruption in order to solve the issue.…
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See the full Hetzner outage history
85 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.
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- Cloud Leaf fault hel1-cloud1-leaf9 ResolvedStarted Jul 29, 2026, 08:50 PM UTC · Resolved Jul 30, 2026, 04:06 AM UTC · 7h 16m
- Cloud Leaf fault nbg1-cloud1-leaf97 ResolvedStarted Jul 29, 2026, 05:52 PM UTC · Resolved Jul 30, 2026, 04:06 AM UTC · 10h 14m
- Started Jul 29, 2026, 05:00 AM UTC · Resolved Jul 29, 2026, 05:19 AM UTC · 19m
- Cloud Resource Creation Delay ResolvedStarted Jul 28, 2026, 08:09 AM UTC · Resolved Jul 28, 2026, 09:40 AM UTC · 1h 30m
- Cloud Leaf fault hel1-cloud1-leaf16 ResolvedStarted Jul 28, 2026, 05:16 AM UTC · Resolved Jul 28, 2026, 06:45 AM UTC · 1h 29m
- Cloud Leaf fault fsn1-cloud2-leaf17 ResolvedStarted Jul 27, 2026, 12:22 PM UTC · Resolved Jul 28, 2026, 04:09 AM UTC · 15h 46m
- Cloud Leaf fault nbg1-cloud1-leaf88 ResolvedStarted Jul 24, 2026, 12:36 PM UTC · Resolved Jul 24, 2026, 01:24 PM UTC · 47m
- Started Jul 23, 2026, 01:00 PM UTC · Resolved Jul 24, 2026, 11:15 AM UTC · 22h 15m