QuickBooks had 17 outages in the last 2 years totaling 78h 46m of downtime — averaging 0.7 incidents per month.
There were 17 QuickBooks outages since July 31, 2025 totaling 78h 46m of downtime. Each is summarised below — incident details, duration, and resolution information.
We have resolved the issue affecting users' ability to save invoices and transactions. Some users were experiencing an error related to sales tax when attempting to save. We apologize for any inconvenience this may have caused.
Engineers are aware of the issue and it is in the process of being prioritized/investigated. Although this is being actively looked at, we do not have an ETA for resolution at this time.
We're currently investigating an issue that may be affecting some of our services. We appreciate your patience as we work to identify and resolve the problem. We'll provide another update as soon as we have more information.
A fix has been implemented and we are monitoring the results. We’ll share any additional updates as soon as we learn more. We apologize for the inconvenience and hope to get everything up and running soon.
Our teams have identified and resolved the underlying problem. All services are now restored and functioning normally. We appreciate your understanding and patience.
We're currently investigating an issue that may be affecting some of our services. We appreciate your patience as we work to identify and resolve the problem. We'll provide another update as soon as we have more information
We are continuing to investigate this issue.
A fix has been implemented and we are monitoring the results. We apologize for the inconvenience and hope to get everything up and running soon.
Our teams have resolved the issue, and users should now be able to run through QuickBooks Payroll functions. Thank you for your patience as we worked to resolve this issue.
Some customers are seeing an error when attempting to access the Expense Transactions page. We are aware of the issue and are attempting to fix it. We’ll share updates as soon as we learn more. We apologize for the inconvenience and hope to get everything up and running soon.
This incident has been resolved.
We are aware that taxes are currently not being applied to transactions. Our team is investigating the cause and working on a fix.
This incident has been resolved.
We are currently investigating the issue.
Investigating Issues with Transaction Processing and Settings Update: We are currently investigating reports of intermittent failures across our transaction module. Users may experience the following: Company Settings: Pages may fail to load or appear blank. Product/Service Tables: Data may not display correctly within transactions. Tax Calculations: Automatic tax calculations are currently unavailable. Saving Transactions: Users are currently unable to save new or existing transactions. Our engineering team is actively working to identify the root cause. We apologize for the disruption and will provide another update as soon as more information is available.
We are continuing to investigate this issue.
A fix has been implemented and we're monitoring the results.
We have successfully resolved the technical issues affecting company settings, product tables, tax calculations, and transaction saving. All systems are now operating normally. If you are still experiencing any issues, please try the following: Refresh your browser page. Sign out and sign back into your account. Thank you for your patience while we worked to get things back on track.
Some accountants are currently unable to access clients in their QuickBooks Online account. We’re aware of this issue and are working to fix it. We’ll share updates as soon as we learn more. We apologize for the inconvenience and hope to get everything up and running soon.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We've identified the issue affecting some of our services and are now actively working on a resolution. Thanks for your patience as we work to restore full functionality. We'll provide another update as soon as the fix is in place.
A fix has been implemented and we are monitoring the results. We’ll share any additional updates as soon as we learn more. We apologize for the inconvenience and hope to get everything up and running soon.
Earlier today, some users experienced issues with QuickBooks Online (QBO) features. Our teams have identified and resolved the underlying problem. All services are now restored and functioning normally. We appreciate your understanding and patience.
We have identified an issue causing an Unrecoverable Error when QuickBooks Desktop users are updating Tax Table 22601 when in multi-user mode. To bypass the unrecoverable error please temporarily switch to single-user mode and restart the update. We’ve identified the source of the problem and are working to resolve the issue.
Thank you for your patience as we worked to resolve this issue. To resolve this error please perform a QuickBooks Payroll update: https://quickbooks.intuit.com/learn-support/en-us/help-article/update-products/get-latest-payroll-tax-table-update/L2Sgtt3Gy_US_en_US?uid=mji5m6vy
After monitoring the solution implemented yesterday we are confident that the issue is resolved. Make sure you download and install the latest QuickBooks program update by going to Help > Update QuickBooks Desktop. You will need to close and reopen QuickBooks after installing the latest release. We thank you again for your understanding and patience.
Some customers are currently unable to login in to their QuickBooks Online account. We’re aware of this issue and are working to fix it. We’ll share updates as soon as we learn more. We apologize for the inconvenience and hope to get everything up and running soon.
We are continuing to investigate this issue.
We are continuing to investigate this issue.
A fix has been implemented and we are monitoring the results
This incident has been resolved.
Some customers are currently unable to create sales transactions in their QuickBooks Online account. We’re aware of this issue and are working to fix it. We’ll share updates as soon as we learn more. We apologize for the inconvenience and hope to get everything up and running soon.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
What is happening Some customers are reporting that they are unable to access QBO, QB Time, Workforce, or QBOP. Some customers are also seeing a message, "We are currently down for maintenance." in their product. Why is this happening Root cause is still under investigation.
We are continuing to investigate this issue.
The issue has been identified and a fix is being implemented.
We are continuing to work on a fix for this issue.
We’ve implemented a fix that is currently restoring service for most customers. Some users may still experience intermittent access issues while systems fully recover.
This incident has been resolved.
Please be advised that our phone and chat support is temporarily unavailable. Our team is working to restore full service urgently and we apologize for any inconvenience.
This incident has been resolved.
We're currently investigating an issue that may be affecting the Search function in Quickbooks Online. We appreciate your patience as we work to identify and resolve the problem. We'll provide another update as soon as we have more information. In the meantime, the transactions can be found via the Sales or Expense centers rather than using the Search function.
We've identified the issue affecting the Search function and are now actively working on a resolution. Thanks for your patience as we work to restore full functionality. We'll provide another update as soon as the fix is in place. In the meantime, the transactions can be found via the Sales or Expense centers rather than using the Search function.
A fix has been implemented and we are actively monitoring the results.
This incident has been resolved.
We're currently investigating an issue that may be affecting some of our services. We appreciate your patience as we work to identify and resolve the problem. We'll provide another update as soon as we have more information.
Update on Ongoing Payroll Issue - Payroll processing is complete, funds should be available by this afternoon
Update on Ongoing Payroll Issue - Some employees with direct deposits dated 8/29/25 may see a delay in receiving their funds. The funds have been processed and are expected to be available in your employees bank accounts by later this afternoon.
This incident has been resolved. We apologize for the inconvenience this may have caused.
We're currently investigating an issue that may be affecting some of our services. We appreciate your patience as we work to identify and resolve the problem. We'll provide another update as soon as we have more information.
We're currently investigating an issue that may be affecting some of our services. We appreciate your patience as we work to identify and resolve the problem. We'll provide another update as soon as we have more information.
We are continuing to investigate this issue.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently investigating an issue where the Intuit Account login window is not loading. This can prevent access to features like Payments and E-Invoicing. Below are steps for a possible workaround. 1. Create a new test company file. File > New Company 2. In the test file, go to Company > My Company. 3. Click Sign In and successfully log in with your Intuit account. 4. Close the test file. File > Close Company 5. Open the live (affected) company file. 6. Go to Company > My Company and attempt to sign in again.
A fix has been implemented and we are monitoring the results. We’ll share any additional updates as soon as we learn more. We apologize for the inconvenience and hope to get everything up and running soon.
Earlier today, some users experienced issues with QuickBooks Desktop features. Our teams have identified and resolved the underlying problem. All services are now restored and functioning normally. We appreciate your understanding and patience.