Qualys incident
US Platform 01: Users accessing VMDR module getting redirected to login page [IM-12932]
Minor Vendor's status page →
Resolved after 15 hours 39 minutes, affecting Vulnerability Management (VM), on October 21, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Vulnerability Management (VM)
Update timeline
- investigating Oct 21, 2026, 09:39 PM UTC
Qualys Cloud Platform Operations is currently investigating an issue that is causing users getting redirected to the login page when attempting to navigate to VMDR Module. Further updates will be shared as they become available. The ticket reference for this incident is IM-12932.
- identified Oct 21, 2026, 10:46 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Oct 21, 2026, 10:51 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 22, 2026, 01:19 PM UTC
This incident has been resolved.
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