Qualys incident

US Platform 2: High Portal-Indexing lag [IM-12944]

Ongoing since 06:28 PM UTC, affecting Global AssetView (GAV) /CyberSecurity Asset Management (CSAM) and AssetView (AV) and 1 more.

investigating Oct 27, 2026, 06:28 PM UTC

Qualys Cloud Platform Operations is currently investigating an issue on the Qualys US Platform 2 that is causing an indexing delay. Users will notice that information takes longer than expected to become visible in AssetView, Policy Audit, VM Dashboard, Cloud Agent UI, CSAM/GAV, and Unified Dashboard. Further updates will be shared as they become available.

Started: Oct 27, 2026, 06:28 PM UTC
Resolved: Ongoing
Duration: ● 45m
Detected by Pingoru: Oct 27, 2026, 06:28 PM UTC

Affected components

Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)AssetView (AV)Cloud Agent (CA)Policy Audit (PA)Unified Dashboard (UD)

Update timeline

investigating Oct 27, 2026, 06:28 PM UTC

Qualys Cloud Platform Operations is currently investigating an issue on the Qualys US Platform 2 that is causing an indexing delay. Users will notice that information takes longer than expected to become visible in AssetView, Policy Audit, VM Dashboard, Cloud Agent UI, CSAM/GAV, and Unified Dashboard. Further updates will be shared as they become available.

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