Qualys incident

EU Platform 2: Delay in VM, PA and Container Security Processing [IM-12933]

Resolved after 2 hours 34 minutes, on October 22, 2026.

investigating Oct 22, 2026, 07:01 AM UTC

Qualys Cloud Platform Operations is currently investigating an issue causing a delay in VM, PA and Container Security scan processing in the EU Platform 2. Some users will notice a delay in the time it takes for data captured via VM, PA and Container Security scans to become available in the UI. Further updates will be shared as they become available. The ticket reference for this incident is IM-12933

Started
Oct 22, 2026, 07:01 AM UTC
Resolved
Oct 22, 2026, 09:35 AM UTC
Duration
2h 34m
Detected by Pingoru
Oct 22, 2026, 07:01 AM UTC

Update timeline

  1. investigating Oct 22, 2026, 07:01 AM UTC

    Qualys Cloud Platform Operations is currently investigating an issue causing a delay in VM, PA and Container Security scan processing in the EU Platform 2. Some users will notice a delay in the time it takes for data captured via VM, PA and Container Security scans to become available in the UI. Further updates will be shared as they become available. The ticket reference for this incident is IM-12933

  2. resolved Oct 22, 2026, 09:35 AM UTC

    This incident has been resolved.

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