Is Pylon down?

Last checked 2m ago
Current status
Pylon is up

No incidents right now.

Official status page: https://status.usepylon.com · Polled every 5 minutes · 18 components tracked

Pylon is operational right now. Last checked 2m ago; the most recent incident resolved 5d ago.

Real-time Pylon status, recent outages, and incident history — pulled directly from Pylon's official status page at https://status.usepylon.com every 5 minutes. Pingoru tracks 18 Pylon services and has captured 12 incidents in the last 90 days (99.20% uptime). Get email, Slack, Discord, or webhook alerts the moment Pylon reports a new incident — free for 5 monitors, no credit card.

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Pylon uptime 99.20% uptime · past 90 days
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Recent outages & incidents

Past 90 days
  1. Resolved
    Started Sep 09, 2026, 11:53 PM UTC · Resolved Sep 09, 2026, 11:53 PM UTC
    Dashboard
    Timeline · 5 updates
    • investigating · Sep 09, 2026, 11:01 PM UTC

      Status: Investigating We are aware of an issue affecting general Pylon latency issues and are actively investigating. Affected components Dashboard (Full outage)

    • identified · Sep 09, 2026, 11:03 PM UTC

      Status: Identified We have identified the underlying cause of the issue and are working on a fix right now. We apologize for any inconveniences in existing workflows and customer interactions. Affected components Dashboard (Full outage)

    • monitoring · Sep 09, 2026, 11:22 PM UTC

      Status: Monitoring We have implemented a fix and are monitoring our systems. Affected components Dashboard (Full outage)

    • resolved · Sep 09, 2026, 11:23 PM UTC

      Status: Resolved The issue has been resolved and all systems are operational. Affected components Dashboard (Operational)

    • resolved · Sep 09, 2026, 11:53 PM UTC

      Status: Resolved This issue has been resolved. No data was lost as a result of this incident. Between 3:40 PM and 4:20 PM PT, Pylon experienced a delay in syncing new issues to the platform. During this window, new data appeared with up to a 10-minute delay, which caused certain dashboard operations to fail intermittently. We apologize for the disruption this may have caused to your team's workflow, and we'll continue working to prevent similar issues going forward. Affected components Dashboard (Operational)

    Latest: Status: Resolved This issue has been resolved. No data was lost as a result of this incident. Between 3:40 PM and 4:20 PM PT, Pylon experienced a delay in syncing new issues to the…

  2. Resolved
    Started Sep 08, 2026, 01:35 PM UTC · Resolved Sep 08, 2026, 01:35 PM UTC
    Dashboard
    Timeline · 4 updates
    • investigating · Sep 08, 2026, 01:14 PM UTC

      Status: Investigating We are aware of an issue where an Error message appears when navigating on tickets and are actively investigating. Affected components Dashboard (Degraded performance)

    • identified · Sep 08, 2026, 01:19 PM UTC

      Status: Identified Our engineers have identified the underlying cause of the issue and are working on a fix. Affected components Dashboard (Degraded performance)

    • monitoring · Sep 08, 2026, 01:28 PM UTC

      Status: Monitoring We have implemented a fix for the error messages and are monitoring our systems. Affected components Dashboard (Degraded performance)

    • resolved · Sep 08, 2026, 01:35 PM UTC

      Status: Resolved The issue has been resolved and all systems are operational. Affected components Dashboard (Operational)

    Latest: Status: Resolved The issue has been resolved and all systems are operational. Affected components Dashboard (Operational)

  3. Resolved
    Started Aug 18, 2026, 05:40 PM UTC · Resolved Aug 18, 2026, 05:40 PM UTC
    Analytics
    Timeline · 4 updates
    • investigating · Aug 18, 2026, 05:23 PM UTC

      Status: Investigating Our engineering team is investigating loading issues in Analytics. We will post updates here as they are available. We apologize for any impact this is having on your operations, please reach out to Pylon support with any questions. Affected components Analytics (Degraded performance)

    • identified · Aug 18, 2026, 05:31 PM UTC

      Status: Identified Our engineering team has rolled out a fix and we are seeing Analytics dashboards recover. We are continuing to monitor and will post another update once we have confirmed this is fully resolved. Please reach out to Pylon support with any questions. Affected components Analytics (Degraded performance)

    • monitoring · Aug 18, 2026, 05:32 PM UTC

      Status: Monitoring Our engineering team has rolled out a fix and we are seeing Analytics dashboards recover. We are continuing to monitor and will post another update once we have confirmed this is fully resolved. Please reach out to Pylon support with any questions. Affected components Analytics (Degraded performance)

    • resolved · Aug 18, 2026, 05:40 PM UTC

      Status: Resolved Our engineering team has confirmed that this is now fully resolved. We apologize for any impact this had on your operations, please reach out to Pylon support with any questions. Affected components Analytics (Operational)

    Latest: Status: Resolved Our engineering team has confirmed that this is now fully resolved. We apologize for any impact this had on your operations, please reach out to Pylon support with…

  4. Resolved
    Started Aug 17, 2026, 10:21 PM UTC · Resolved Aug 17, 2026, 10:21 PM UTC
    Codebase
    Timeline · 2 updates
    • identified · Aug 17, 2026, 05:42 PM UTC

      Status: Identified We are seeing codebase search failures within Pylon due to an upstream Github incident: https://www.githubstatus.com/incidents/zkxwbgr0cnmx, our engineering team is closely monitoring and we will post updates here as they become available. We apologize for any impact this is having on your operations, please reach out to Pylon support with any questions. Affected components Codebase (Partial outage)

    • resolved · Aug 17, 2026, 10:21 PM UTC

      Status: Resolved Github has confirmed the incident: https://www.githubstatus.com/incidents/zkxwbgr0cnmx is fully resolved on their end, please reach out to Pylon support with any questions. Affected components Codebase (Operational)

    Latest: Status: Resolved Github has confirmed the incident: https://www.githubstatus.com/incidents/zkxwbgr0cnmx is fully resolved on their end, please reach out to Pylon support with any q…

  5. Resolved
    Started Jul 15, 2026, 09:45 PM UTC · Resolved Jul 15, 2026, 09:45 PM UTC
    Phones
    Timeline · 3 updates
    • identified · Jul 15, 2026, 06:40 PM UTC

      Status: Identified Our upstream Phones/SMS vendor has an ongoing incident: https://status.telnyx.com/ preventing voice calling and SMS from functioning within Pylon. We will post updates here as soon as they are available from our vendor. We apologize for any impact this is having on your operations, please reach out to Pylon support with any questions. Affected components Phones (Partial outage)

    • monitoring · Jul 15, 2026, 08:46 PM UTC

      Status: Monitoring Our upstream Phones/SMS vendor has moved their ongoing incident: https://status.telnyx.com/ to monitoring. Phone/SMS functionality has been restored within Pylon and we will post another update once they have fully resolved the incident. Please reach out to Pylon support with any questions. Affected components Phones (Operational)

    • resolved · Jul 15, 2026, 09:45 PM UTC

      Status: Resolved Our vendor has confirmed this is now fully resolved and all Phone and SMS functionality within Pylon has been restored. We apologize for any impact this had on your operations, please reach out to Pylon support with any questions. Affected components Phones (Operational)

    Latest: Status: Resolved Our vendor has confirmed this is now fully resolved and all Phone and SMS functionality within Pylon has been restored. We apologize for any impact this had on you…

See the full Pylon outage history

6 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

Browse Pylon outage history →

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Outage history

Past 90 days · 11 incidents View full outage history →