Pylon experienced a minor incident on August 18, 2026 affecting Analytics, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 18, 2026, 05:23 PM UTC
Status: Investigating Our engineering team is investigating loading issues in Analytics. We will post updates here as they are available. We apologize for any impact this is having on your operations, please reach out to Pylon support with any questions. Affected components Analytics (Degraded performance)
- identified Aug 18, 2026, 05:31 PM UTC
Status: Identified Our engineering team has rolled out a fix and we are seeing Analytics dashboards recover. We are continuing to monitor and will post another update once we have confirmed this is fully resolved. Please reach out to Pylon support with any questions. Affected components Analytics (Degraded performance)
- monitoring Aug 18, 2026, 05:32 PM UTC
Status: Monitoring Our engineering team has rolled out a fix and we are seeing Analytics dashboards recover. We are continuing to monitor and will post another update once we have confirmed this is fully resolved. Please reach out to Pylon support with any questions. Affected components Analytics (Degraded performance)
- resolved Aug 18, 2026, 05:40 PM UTC
Status: Resolved Our engineering team has confirmed that this is now fully resolved. We apologize for any impact this had on your operations, please reach out to Pylon support with any questions. Affected components Analytics (Operational)