Pylon experienced a minor incident on September 8, 2026 affecting Dashboard, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 08, 2026, 01:14 PM UTC
Status: Investigating We are aware of an issue where an Error message appears when navigating on tickets and are actively investigating. Affected components Dashboard (Degraded performance)
- identified Sep 08, 2026, 01:19 PM UTC
Status: Identified Our engineers have identified the underlying cause of the issue and are working on a fix. Affected components Dashboard (Degraded performance)
- monitoring Sep 08, 2026, 01:28 PM UTC
Status: Monitoring We have implemented a fix for the error messages and are monitoring our systems. Affected components Dashboard (Degraded performance)
- resolved Sep 08, 2026, 01:35 PM UTC
Status: Resolved The issue has been resolved and all systems are operational. Affected components Dashboard (Operational)