Auth0 incident

Regional Service Disruption on Public Cloud Environments

Critical Resolved View vendor source →

Auth0 experienced a critical incident on July 24, 2026 affecting Auth0 US-1 (Production) (Authentication) and Auth0 US-1 (Production) (Machine to Machine) and 1 more component, lasting 36m. The incident has been resolved; the full update timeline is below.

Started
Jul 24, 2026, 11:09 AM UTC
Resolved
Jul 24, 2026, 11:45 AM UTC
Duration
36m
Detected by Pingoru
Jul 24, 2026, 11:09 AM UTC

Affected components

Auth0 US-1 (Production) (Authentication)Auth0 US-1 (Production) (Machine to Machine)Auth0 US-1 (Production) (Management API)Auth0 US-1 (Production) (Auth0 Dashboard)Auth0 US-4 (Production) (Authentication)Auth0 US-4 (Production) (Machine to Machine)Auth0 US-4 (Production) (Management API)Auth0 US-4 (Production) (Auth0 Dashboard)

Update timeline

  1. investigating Jul 24, 2026, 11:09 AM UTC

    We are currently investigating an incident that impacted our services. Our team is actively working to understand the root cause and mitigate the issue. We will provide updates as we gather more information.

  2. monitoring Jul 24, 2026, 11:12 AM UTC

    The issue self-resolved and we're monitoring the environment to ensure stability.

  3. resolved Jul 24, 2026, 11:45 AM UTC

    Services have been restored. A root cause analysis (RCA) will be posted here within 7 business days. We sincerely apologize for the impact this had on you and your users.

  4. resolved Aug 03, 2026, 09:12 PM UTC

    A root-cause analysis for this issue has been performed and is now available at: [https://cdn.auth0.com/website/2026-07-24_-_Multiple_Cloud_Environments_Impacted_by_Regional_Outage.pdf](https://cdn.auth0.com/website/2026-07-24_-_Multiple_Cloud_Environments_Impacted_by_Regional_Outage.pdf)