Auth0 incident

Regional Service Disruption on Public Cloud Environments

Resolved after 36 minutes, affecting Auth0 US-1 (Production) (Authentication) and Auth0 US-1 (Production) (Machine to Machine) and 1 more, on July 24, 2026.

resolved Aug 03, 2026, 09:12 PM UTC

A root-cause analysis for this issue has been performed and is now available at: [https://cdn.auth0.com/website/2026-07-24_-_Multiple_Cloud_Environments_Impacted_by_Regional_Outage.pdf](https://cdn.auth0.com/website/2026-07-24_-_Multiple_Cloud_Environments_Impacted_by_Regional_Outage.pdf)

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Started: Jul 24, 2026, 11:09 AM UTC
Resolved: Jul 24, 2026, 11:45 AM UTC
Duration: 36m
Detected by Pingoru: Jul 24, 2026, 11:09 AM UTC

Affected components

Auth0 US-1 (Production) (Authentication)Auth0 US-1 (Production) (Machine to Machine)Auth0 US-1 (Production) (Management API)Auth0 US-1 (Production) (Auth0 Dashboard)Auth0 US-4 (Production) (Authentication)Auth0 US-4 (Production) (Machine to Machine)Auth0 US-4 (Production) (Management API)Auth0 US-4 (Production) (Auth0 Dashboard)

Update timeline

investigating Jul 24, 2026, 11:09 AM UTC

We are currently investigating an incident that impacted our services. Our team is actively working to understand the root cause and mitigate the issue. We will provide updates as we gather more information.
monitoring Jul 24, 2026, 11:12 AM UTC

The issue self-resolved and we're monitoring the environment to ensure stability.
resolved Jul 24, 2026, 11:45 AM UTC

Services have been restored. A root cause analysis (RCA) will be posted here within 7 business days. We sincerely apologize for the impact this had on you and your users.
resolved Aug 03, 2026, 09:12 PM UTC

A root-cause analysis for this issue has been performed and is now available at: [https://cdn.auth0.com/website/2026-07-24_-_Multiple_Cloud_Environments_Impacted_by_Regional_Outage.pdf](https://cdn.auth0.com/website/2026-07-24_-_Multiple_Cloud_Environments_Impacted_by_Regional_Outage.pdf)

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