Auth0 incident
Regional Service Disruption on Public Cloud Environments
Auth0 experienced a critical incident on July 24, 2026 affecting Auth0 US-1 (Production) (Authentication) and Auth0 US-1 (Production) (Machine to Machine) and 1 more component, lasting 36m. The incident has been resolved; the full update timeline is below.
Affected components
Auth0 US-1 (Production) (Authentication)Auth0 US-1 (Production) (Machine to Machine)Auth0 US-1 (Production) (Management API)Auth0 US-1 (Production) (Auth0 Dashboard)Auth0 US-4 (Production) (Authentication)Auth0 US-4 (Production) (Machine to Machine)Auth0 US-4 (Production) (Management API)Auth0 US-4 (Production) (Auth0 Dashboard)
Update timeline
- investigating Jul 24, 2026, 11:09 AM UTC
We are currently investigating an incident that impacted our services. Our team is actively working to understand the root cause and mitigate the issue. We will provide updates as we gather more information.
- monitoring Jul 24, 2026, 11:12 AM UTC
The issue self-resolved and we're monitoring the environment to ensure stability.
- resolved Jul 24, 2026, 11:45 AM UTC
Services have been restored. A root cause analysis (RCA) will be posted here within 7 business days. We sincerely apologize for the impact this had on you and your users.