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Official status page: https://polipayments.statuspage.io · Polled every 5 minutes · 13 components tracked

Real-time POLi status, recent outages, and incident history — pulled directly from POLi's official status page at https://polipayments.statuspage.io every 5 minutes. Pingoru tracks 13 POLi services and has captured 2 incidents in the last 90 days (100.00% uptime). Get email, Slack, Discord, or webhook alerts the moment POLi reports a new incident — free for 5 monitors, no credit card.

Users who monitor POLi also follow these eCommerce services: Shopify Stripe PayPal Blackbaud NetSuite Squarespace BigCommerce Cybersource Gorgias PayFast View all 6,000+ providers
POLi uptime 100.00% uptime · past 90 days
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Recent outages & incidents

Past 7 days
  1. Ongoing ● 16h 21m
    Started Apr 29, 2026, 02:10 AM UTC
    1 update · show timeline
    • identified · Apr 29, 2026, 02:10 AM UTC

      Following Jetstar’s upgrade to BNZ’s Open Banking APIs, some customers experienced an error on Jetstar’s website after completing the payment process. As a result, a number of affected customers made multiple payments for the same Jetstar booking or may have made a single payment and not received a booking confirmation. Jetstar customers are advised that POLi and Jetstar are aware of the issue. The root cause has been identified, and the issue has now been resolved. Jetstar are identifying impacted customers and making the appropriate action – issuing itineraries and / or issuing refunds. Jetstar customers who believe they may have been impacted are requested to submit a POLi Support Request via email to [email protected], including the relevant POLi transaction ID(s) (format: 9965xxxxxxxx). Please ensure your contact phone number and email address are included with the request. We confirm that the multiple POLi transaction issue was confined exclusively to BNZ Jetstar customers between 20 April 2026 and midday on 28 April 2026. All other POLi payments for New Zealand merchants using other New Zealand banks were not affected and have continued to operate normally. We apologise for any inconvenience caused by this incident.

    Latest: Following Jetstar’s upgrade to BNZ’s Open Banking APIs, some customers experienced an error on Jetstar’s website after completing the payment process. As a result, a number of affe…

Outage history

Past 30 days · 1 incident
  • Jetstar and BNZ Open Banking Payments Ongoing
    Started Apr 29, 2026, 02:10 AM UTC · ● 16h 21m

See POLi in your Pingoru dashboard

Monitor POLi alongside every other service your stack depends on — same alerts, same timeline, same calendar — all in one place.

Every status page, one dashboard

Add POLi to your Pingoru monitors and it sits next to AWS, Stripe, GitHub, and every other vendor in your stack — a single dashboard for the live status of every cloud and SaaS provider you depend on. One subscription, one inbox, every incident.

Incident timeline, this provider or all of them

Every POLi incident — when it started, when it resolved, which services were affected, how bad it was, how long it lasted — laid out in one feed you can scan in 30 seconds. Filter to just POLi or see every provider at once.

Maintenance calendar

Scheduled POLi maintenance windows land in the same calendar as every other vendor you depend on — see what's running now, what's coming up, and a calendar view. Plan around your vendors instead of being caught out by them.

Every POLi status change, one inbox

Pingoru watches POLi's official status page every 5 minutes and delivers incident, resolution, and maintenance events to your email, Slack, Discord, Teams, or webhook.

Only alert on the services you use

POLi reports on 13 services. Subscribe to the ones you actually use — everything else stays silent.

Email + Slack + Discord + Teams

Signed webhooks on every plan. Route POLi alerts wherever your team already lives — no per-integration billing, no tier-gating the channels that matter.

Maintenance, not surprises

Upcoming POLi maintenance windows appear in your maintenance calendar days in advance. Plan deploys and rollouts around them instead of finding out during an incident.

Fine-grained alert control

Per-monitor switches for opened, updated, resolved, and maintenance events. Silence the noisy POLi services without silencing the monitor entirely.

Invite your team

Premium includes 10 team seats. Everyone watching POLi from the same account, with per-user notification preferences for any monitor.

Get notified on POLi status changes

Pingoru watches POLi's official status page and sends your team instant alerts when incidents open, change severity, or resolve. Route notifications to email, Slack, Discord, or a webhook — wherever your team already lives.

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Monitor POLi along with everything else

Pingoru tracks 6,000+ cloud and SaaS status pages in one dashboard. Add POLi and every other provider you depend on — AWS, Stripe, GitHub, Cloudflare, OpenAI — and get a single view of the health of every service your app depends on.

Browse the full service directory

Track POLi uptime & incident history

See 90 days of POLi uptime at a glance, with every past incident linked to its component and update timeline. Export the history as CSV or JSON for SLA reports, postmortems, or vendor evaluations — data your team actually needs, not marketing numbers.

See POLi uptime history

Frequently asked questions

What is POLi's uptime?
Over the last 90 days, POLi reported 100.00% uptime on its official status page. That figure is calculated from the public incident timeline at https://polipayments.statuspage.io — each minute of degraded, partial-outage, or major-outage status counts against the total. Sign up to Pingoru free to see POLi's uptime history rolling forward in real time.
Has POLi had outages in 2026?
POLi has had zero incidents reported on its status page so far in 2026 — that's the official record. Pingoru tracks the page every 5 minutes; if a new incident appears, we'll capture it within that window.
When was the last POLi outage?
Pingoru hasn't recorded any POLi incidents within our retention window. That doesn't mean POLi has never had an outage — only that we haven't seen a new one cross our 5-minute polling cycle in the period we display. Sign up free and you'll be alerted on the first one we do detect.
How often does POLi have outages?
POLi has been quiet over the last 90 days — fewer than one reported incident per month. Sign up free to be alerted the moment that changes.
Where is POLi's status page?
POLi's official status page is https://polipayments.statuspage.io. Pingoru polls it every 5 minutes and renders the same data here, alongside every other cloud or SaaS provider you depend on — so you can spot multi-vendor incidents (e.g. AWS + Stripe + Cloudflare degrading at the same minute) without flipping between tabs.
Is POLi down right now?
POLi is up. Pingoru checks the official status page every 5 minutes and flips this headline the moment POLi reports a change. Current status is based on 13 tracked services.
How does Pingoru know if POLi is down?
We read https://polipayments.statuspage.io directly, using POLi's own status page. If the vendor reports an incident, you see it within one check cycle — not after someone manually marks the page as down.
Where can I get notified when POLi has an outage?
Create a free Pingoru account and add POLi as a monitor. You can filter to specific services, pick severity thresholds, and route alerts via email, Slack, Discord, or a webhook.
POLi's status page says the service is up, but I'm having issues — what's wrong?
Three common reasons: • A real POLi incident that hasn't been acknowledged on their public status page yet — vendor status pages are updated manually and typically lag the first customer reports by 10–30 minutes. • A regional or account-scoped issue affecting a subset of customers — these rarely trigger a global status-page change. • A local problem: ISP / DNS / your own software. Try reproducing from a mobile data connection and from a different network to isolate. If you suspect a real POLi issue that isn't reflected yet, contact their support to escalate. Subscribing here means you get the alert the moment they do post an update.
Where does Pingoru get the official POLi status?
We use POLi's own status page at https://polipayments.statuspage.io. Nothing is read in a way the vendor hasn't explicitly made public — we use the same data their own dashboard uses. So our data is as accurate as what you'd see loading the status page yourself, but rolled into one dashboard alongside every other service you depend on.
What does "Up" mean?
All tracked POLi components are reporting operational. No incidents are currently affecting service.

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