POLi incident

ASB Digital Channels were unavailable

Resolved on October 20, 2026.

resolved Oct 20, 2026, 10:33 PM UTC

ASB Mobile and FastNet Classic logins were impacted overnight due to an outage between Tuesday 20th Oct 11:26pm and Wednesday 21st Oct 1.34am. Even though Open Banking APIs were unaffected by the outage, customers would have been unable to log into the ASB Mobile Banking App.

Started
Oct 20, 2026, 10:32 PM UTC
Resolved
Oct 20, 2026, 10:32 PM UTC
Duration
–
Detected by Pingoru
Oct 20, 2026, 10:32 PM UTC

Update timeline

  1. resolved Oct 20, 2026, 10:33 PM UTC

    ASB Mobile and FastNet Classic logins were impacted overnight due to an outage between Tuesday 20th Oct 11:26pm and Wednesday 21st Oct 1.34am. Even though Open Banking APIs were unaffected by the outage, customers would have been unable to log into the ASB Mobile Banking App.

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