POLi incident
Outage impacting ANZ Open Banking Services - ANZ outage (not POLi)
Resolved on October 20, 2026.
Please accept our apologies for the incident last night causing an outage to ANZ's Open Banking services between midnight and 5 am on Monday 19th October. This was unplanned downtime. While the root cause is being further investigated, the reason appears to be that an upstream system failed during a regular back-up process potentially due to an underlying issue in a vendor system.
Update timeline
- resolved Oct 20, 2026, 10:36 PM UTC
Please accept our apologies for the incident last night causing an outage to ANZ's Open Banking services between midnight and 5 am on Monday 19th October. This was unplanned downtime. While the root cause is being further investigated, the reason appears to be that an upstream system failed during a regular back-up process potentially due to an underlying issue in a vendor system.
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