POLi incident

Westpac One digital banking is currently unavailable - unplanned outage

Critical Resolved View vendor source →

POLi experienced a critical incident on August 31, 2026 affecting Westpac NZ and Westpac, lasting 37m. The incident has been resolved; the full update timeline is below.

Started
Aug 31, 2026, 10:43 PM UTC
Resolved
Aug 31, 2026, 11:20 PM UTC
Duration
37m
Detected by Pingoru
Aug 31, 2026, 10:43 PM UTC

Affected components

Westpac NZWestpac

Update timeline

  1. identified Aug 31, 2026, 10:43 PM UTC

    Westpac are continuing to work on a fix for this issue. Westpac Open Banking and Classic 'Pay by Bank' options both unavailable during this time.

  2. identified Aug 31, 2026, 10:56 PM UTC

    We are continuing to work on a fix for this issue.

  3. resolved Aug 31, 2026, 11:20 PM UTC

    This incident has been resolved.