Pinecone incident

[Serverless][AWS][us-west-2] 5xx errors on some read path operations

Major Resolved View vendor source →

Pinecone experienced a major incident on December 31, 2025 affecting AWS us-west-2, lasting 16m. The incident has been resolved; the full update timeline is below.

Started
Dec 31, 2025, 03:13 AM UTC
Resolved
Dec 31, 2025, 03:29 AM UTC
Duration
16m
Detected by Pingoru
Dec 31, 2025, 03:13 AM UTC

Affected components

AWS us-west-2

Update timeline

  1. investigating Dec 31, 2025, 02:27 PM UTC

    We are currently investigating this issue.

  2. identified Dec 31, 2025, 02:29 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Dec 31, 2025, 02:30 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Dec 31, 2025, 02:31 PM UTC

    This incident has been resolved.