Pinecone incident

[Serverless][GCP][us-central1] 5xx errors on some read operations for some namespaces

Major Resolved View vendor source →

Pinecone experienced a major incident on December 5, 2025 affecting GCP us-central1, lasting 2h 6m. The incident has been resolved; the full update timeline is below.

Started
Dec 05, 2025, 06:36 PM UTC
Resolved
Dec 05, 2025, 08:42 PM UTC
Duration
2h 6m
Detected by Pingoru
Dec 05, 2025, 06:36 PM UTC

Affected components

GCP us-central1

Update timeline

  1. investigating Dec 05, 2025, 07:53 PM UTC

    We are currently investigating this issue.

  2. identified Dec 05, 2025, 07:56 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Dec 05, 2025, 09:26 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Dec 05, 2025, 09:26 PM UTC

    This incident has been resolved.