Pinecone incident

Some users may be unable to access the Pinecone web console. All API services remain fully operational.

Major Resolved View vendor source →

Pinecone experienced a major incident on October 21, 2025 affecting Console, lasting 2h 3m. The incident has been resolved; the full update timeline is below.

Started
Oct 21, 2025, 01:27 AM UTC
Resolved
Oct 21, 2025, 03:30 AM UTC
Duration
2h 3m
Detected by Pingoru
Oct 21, 2025, 01:27 AM UTC

Affected components

Console

Update timeline

  1. investigating Oct 21, 2025, 01:46 AM UTC

    We are currently investigating this issue.

  2. monitoring Oct 21, 2025, 03:07 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 21, 2025, 01:52 PM UTC

    This incident has been resolved.